Re: cleaner wiring solution needed (resend)

[Crash Gordon® <NONE@xxxxxxxx>]

I do it too, if the need arises I'll carry the client for a while and =
have done so many times...and they do usually come back or lose their =
homes to someone who can pay. I'm not heartless...just hate getting =
ripped.


"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message =
news:z5mdnYnf3Yt1laLfRVn-qA@xxxxxxxxxxxxx
> Actually, this is not as uncommon as you  might think. I and other =
small=20
> dealers of my acquaintance do this on occasion when the situation =
warrants=20
> it. Recently there was a huge downturn in the local Ottawa marketplace =
and=20
> thousands of high tech types lost their jobs. A few called me up and =
asked=20
> to disconnect the monitoring. When we discussed the situation, and I =
found=20
> out why they wished to disconnect (morgaged to the hilt, no savings =
etc...),=20
> I told them I would monitor their systems for no charge for a year, or =
until=20
> things began to look up for them. If at that time, they wished to =
continue,=20
> they could pay me past due, and continue. If they really wished to=20
> disconnect, then that's fine too !!
>=20
> Of the six or eight people who did this, a couple came back. The =
others=20
> unfortunately were forced to sell their home and move on (these others =
must=20
> have been in truly dire straits not to be able to afford $15 a month). =
But=20
> at least during that time, they weren't left with no real protection, =
and I=20
> do know I got some good press in their internal company newsgroups.
>=20
> So, hey...what goes around comes around....
>=20
> R.H.Campbell
> Home Security Metal Products
> Ottawa, Ontario, Canada
> www.homemetal.com
>=20
> "Robert L. Bass" <robertlbass@xxxxxxxxxxx> wrote in message=20
> news:hYqdnRWBlITHeKPfRVn-qA@xxxxxxxxxxxxxx
> >> Fire detection adds another dimension to
> >> the liability...however, he has an obligation
> >> ...paying me.
> >
> > While this client was obviously just a deadbeat deserving of =
whatever you=20
> > could lawfully do, there are times when a gentler approach may be =
better.=20
> > In the late eighties there was a downturn in the economy.  A lot of =
people=20
> > were suddenly out of work.  A fair number of our clients informed us =
that=20
> > they would not be able to pay for monitoring because they were out =
of=20
> > work.
> >
> > I called each one back and told them that their alarm would be =
monitored=20
> > for free for one year.  After about a year and a half things started =
to=20
> > pick up. Most people were working again.  I think we lost around =
five=20
> > clients total. However, those were made up for many fold by =
referrals from=20
> > appreciative clients who we carried for a year without payment.  =
During=20
> > the time when many other small alarm companies failed or were sold, =
we=20
> > actually grew our RMR base.
> >
> > Obviously that would not help with a deadbeat client like the one =
you=20
> > described.  But when good customers go through hard times the best =
thing=20
> > you can do for your business is to treat them well.  They'll stay =
with you=20
> > forever and you'll get their friends and families too.
> >
> > --=20
> >
> > Regards,
> > Robert L Bass
> >
> > =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
> > Bass Home Electronics
> > 2291 Pine View Circle
> > Sarasota =B7 Florida =B7 34231
> > 877-722-8900 Sales & Tech Support
> > http://www.bassburglaralarms.com
> > =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D>
> >=20
>=20
>