Re: Glass breaks again...

["Norm Mugford" <1alarm@xxxxxxxxxxxxx>]

I had 3 of those PC-3000 panels that I was involved in myself.
Not a major problems for us, other than labor, etc.

Norm Mugford


"Frank Olson" <feolson@xxxxxxxxxx> wrote in message
news:ny6ce.1149030$6l.706087@xxxxxxxxxxx
>
> "Norm Mugford" <1alarm@xxxxxxxxxxxxx> wrote in message
> news:z64ce.133318$vK6.25518@xxxxxxxxxxxxxxxxxxxxxxxxx
> > The Caddx problem was due to the fact that Caddx was
> > not made to report 4x2 format. If you use CID, it works fine.
> > But when you programmed the panel for 4x2 it did strange stuff.
> > At the time we used 4x2 exclusively, and that was pointed
> > out when we bought the product.
> >
> > ESL did not notify the users, they notified the vendors.
> > If we had not called direct to the manufacturer we
> > would never had known. And ADI, after knowing about
> > the recall, wasn't sure what we should do.
>
>
> That sort of reminds me of when DSC screwed up with their PC-3000.  One of
> their new version chips started doing all sorts of weird things like
> partially arming and disarming with no customer input (and the board
wasn't
> even programmed with partitions!).  Sure they shipped out new version
chips
> with instructions on how to change them, but (and this was a big *but*),
the
> installing company had to send out a technician to physically swap the
chips
> *and* reprogram the system from scratch.  The chips were provided "free of
> charge".  The service call wasn't.
>
>