Re: Glass breaks again...

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

"Norm Mugford" <1alarm@xxxxxxxxxxxxx> wrote in message
news:6LPbe.103572$f%4.59231@xxxxxxxxxxxxxxxxxxxxxxxxx
>
> I had the same problem with in the late 90's with Caddx.
> We put in over 200 in less than a year, and tech support could not
> address my concerns about invalid signals coming from NX6 & NX8
> panels. All verified by caller ID. (I believe they have rectified the
> problem since). I won't put in another Caddx system because of that.
> (We do continue to serve our existing Caddx accounts, though).

In almost 10 years I've yet to see an invalid signal from a Caddx panel
unless someone screwed up the zone reporting code

>
> In the mid 90's we had problems with ESL smoke detectors. A factory
> recall caused our company to replace over 150 smokes on one job.
> Never mind all the false alarms, labor costs, headaches, etc.
> When ADI failed to notify us that there was a recall, we called
> directly to the manufacturer and were informed by them that the
> recall was noticed to ADI almost two months earlier.
> We stopped using ESL equipment and we stopped all transactions
> with ADI. That's how we do business.

I could see not dealing with ADI again but why ESL? They did notify about
the recall