Re: cleaner wiring solution needed (resend)

["Robert L. Bass" <robertlbass@xxxxxxxxxxx>]

> <snip>  Robert.  I've gotta hand it to you...

You never had it to hand over.

> You are "masterful".  So, your story goes,
> that you monitored the clients "for free"
> for one year and in a year plus a bit you
> did what??  Cancel their monitoring
> service??

We kept right on monitoring them.  Almost all of the started paying once
they were working again.

> Would that the phone company, electric
> utility, gas utility, financial institution
> (that held their mortgage) would be as
> generous...

I know several people who lost their homes during the crash.  Most just had
to tighten their belts and took lower paying jobs.  A few lost everything.

> How many of these so called "friends" of
> yours wound up losing their houses after
> a year and a bit?

I'm not sure how many lost their homes.  I did what I could for my customers
during a hard time and was very well rewarded for it later.  I have no
regrets.

> Your "story" doesn't wash (in fact it's down
> right "fishy"), and certainly doesn't pay the
> bills your own business incurred in that
> period...

Since you've never owned an alarm company I don't expect you to know much
about this but in fact it costs no more to monitor paying accounts plus a
few non-paying accounts than it does to monitor paying accounts alone.  It
often costs almost nothing to be kind (another concept which obviously
escapes you).

> What you failed to think about is that in a
> "down-turned economy" your sales would have dropped way off too...

Our sales were down somewhat but we were able to keep going.  By that time I
had enough RMR to get by without any new sales at all.

> Monitoring someone "for free" ensures they perceive your service as a
> "zero overhead"
> business...

Helping a good customer out when they need it is just good business sense.
Again, I don't expect you to understand since (1) you neer help anyone; and
(2) you're not in business.

> which begs the question...  If you sell me an
> alarm system...

No need to beg.  I wouldn't sell you anything under any circumstances.
There are people who you just don't want as a client under any
circumstances.

--

Regards,
Robert L Bass

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Bass Home Electronics
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Sarasota · Florida · 34231
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http://www.bassburglaralarms.com
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