Re: Central Station Cancel Signal

["R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx>]

Who does one service call a year per account ? If they do, there's something
wrong. The rest I'll reply to you personally with....

RHC

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:jd02f.68$v.9856@xxxxxxxxxxxxxxxxxx
> That means you're monitoring is 12 bucks a month, since 3 bucks are
> allocated to worry free service and warranty.
>
> 15 CD = 12 USD
>
> Man...which shipping, taxes, and handling how to you stay afloat...do you
> pay yourself a salary? Not to mention overhead, and fuel costs for all
> those
> service calls you don't charge for...man, one service call a year per
> account is gonna cost you more than what you collect in gas alone not to
> mention paying your tech.
>
> Seems way too low for a brick an mortar business.
>
>
> "R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
> news:jL6dnY__8InQINreRVn-hA@xxxxxxxxxxxxx
> | Good question ! During selling of the alarm, it is pretty easy to
> determine
> | if the client intends to continue with the monitoring or not. But I have
> | been wrong three times. In each case, I sent the client a registered
> letter
> | telling him there is no warranty or any kind, or service on his panel
> (nor
> | will I service it at an additional price), and that he must tell his
> | insurance company of the cessation of monitoring. Plus, as part of my
> | contract, he agrees to remove my decals when monitoring stops....they
> belong
> | to me. And since they are exterior mounted decals, I actually make a
> visit
> | to remove them.  However, bottom line, he has paid me a fair and full
> market
> | price for the system, so I make my profit up front on the alarm itself.
> I
> | simply dial in and remove all monitoring information, and reset the unit
> to
> | factory installer code, and turn the TLM and the dialers off.
> |
> | I've found that in selling high end systems to my particular clientele
> (who
> | generally are in the two income, higher echelon income bracket), this
> just
> | doesn't happen. I guess these folks are smart enough to realize their
> alarm
> | is crippled without proper response, and they probably feel $15 a month
> is
> | peanuts to pay for a combined package with an ironclad warranty.
> | Interestingly enough, the three people who cancelled within 6 months,
> were
> | all from Eastern European countries where they don't have monitoring
> | services (or so I'm told).
> |
> | I lose far more clients from people selling their homes and moving than
> I
> do
> | from people simply deciding they don't want monitoring. However,
> reasonable
> | prices and good service with the first client wins me back about 75% of
> the
> | new purchasers (which I'm told from other dealer friends is a higher
> | percentage than normal)
> |
> | Works for me.....
> |
> | RHC
> |
> | "alarman" <alarman2000@xxxxxxxxx> wrote in message
> | news:f2I1f.41555$lq6.6373@xxxxxxxxxxxxx
> |
> | > Since you don't do locals, and don't require time contracts, what
> would
> | > you
> | > do if someone purchased a system, then stopped monitoring service
> after
> a
> | > couple of months?
> | > js
> | >
> | >
> |
> |
>
>