Re: Want to move Brinks keypad

["mikey" <someone@xxxxxxxxxxxxx>]

"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:F7KdnTlT1_l3Qx3fRVn-sA@xxxxxxxxxxxxx
> Bingo ! Right on both counts. I am unfortunately (and through no fault of
my
> own) a third party dealer of Big Blue. It has been my experience that the
> right hand doesn't know what the left is doing, and the middle is asleep.
It
> takes three faxes to different numbers, and one e mail to even disconnect
a
> service from their station and make sure that everyone who should be
advised
> is. They sure don't talk internally !
>
> Beating them at service quality and rates is an absolute "no brainer". It
> continues to amaze me after 10 years of being in this business, how they
> manage to sell to even a single residential customer. This can't say much
> for the intelligence or the shopping savvy of the average buying
> consumer....
>
> RHC


For Pete's sake, Bob. You're cracking me up here... of course it's easy
to beat them on service if you don't charge for it. I go head to head with
them on some jobs and they only beat me because they have the "name" but I
won't work for free so there you go, win some, lose some.