Re: Want to move Brinks keypad

["Bob Worthy" <securinc@xxxxxxxxxxxxx>]

"Crash Gordon®" <NONE@xxxxxxxx> wrote in message
news:9WJfe.6$XA.573@xxxxxxxxxxxxxxxxxx
 So, the next illogical event is; wife arms alarm system goes out of town,
hubby (who hardly ever uses the system all by himself) comes home and cannot
disarm the system, siren blaring, of course he doesn't remember his password
or his code...but he does freeking remember; where his wire cutters,
screwdriver, and ladder are. He opens the panel box and proceeds, not to
just disconnect one or two wires, but to cut every freeking wire in the box.

I was dealing with a multiplexing type system where there was a connecting
block in the AC space in the apartment. The resident couldn't get the system
off and knowing where the technician was working during the install,
proceded to take a pair of scissors ( all metal) and start cutting any and
all wires in sight. Unfortunately when he got into a 110v line he ended up
on his ars being knocked off the metal step stool he was standing on.
Luckily his ego was the only thing that was hurt. I am just glad no one
instructed him to disconnect or cut any wires.


Then the phone call to me; YOUR alarm is screwed up YOU need to come and fix
YOUR alarm! (Implying: FOR FREE).

There must have been a class in school about that. It seems everyone has the
same idea nation wide.

Actually, sir, my alarm is fine...you bought the one you chopped up, you
will have to pay for repairs.

"What are you a smart ars? I'm calling my attorney!"

You can give them all the analogies in the world and they refuse to accept
the fact that they need to pay for service.

 Yep..estimated repair time 3 hrs + parts.

The problem is that they cannot understand, even though deep seeded in that
walnut of theirs they really do understand, why they got the system for
"free" (not necessarily in your example but what the industry has educated
the public to believe) and yet they have to pay for service.

Moral?....fxxk if I know.

I don't either


"Frank Olson" <feolson@xxxxxxxxxx> wrote in message
news:cfAfe.1288338$6l.43700@xxxxxxxxxxx
>
> "Crash Gordon®" <NONE@xxxxxxxx> wrote in message
> news:2uzfe.30$Js.4831@xxxxxxxxxxxxxxxxxx
> You didn't notice the smiley at the end of my sentence.
>
> I don't like my clients tampering with system either...and I certainly
> wouldn't want to get sued because it didn't report or work properly after
> THEY mucked it up.
>
>
>
> Heh...  Oh please, "Mr. Alarm Guy".  Come out and fix my system for free
> after I screwed it up.  After all I've been a good customer for four years
> now...
>
>