Re: Want to move Brinks keypad

[Crash Gordon® <NONE@xxxxxxxx>]

I used to give clients keys to their panels...they deserve them right?? =
Sure, they own the system right? The only problem is clients don't read =
or follow instructions (duh). So, the next illogical event is; wife arms =
alarm system goes out of town, hubby (who hardly ever uses the system =
all by himself) comes home and cannot disarm the system, siren blaring, =
of course he doesn't remember his password or his code...but he does =
freeking remember; where his wire cutters, screwdriver, and ladder are. =
He opens the panel box and proceeds, not to just disconnect one or two =
wires, but to cut every freeking wire in the box. And he cuts them =
SHORT, and he cuts them where the wire tags now are of NO help to =
reassemble the system.

Now we are looking at HOURS to ring out every wire, move the box =
(because he cut the wires short, replace the transformer since he =
shorted it by cutting the power wires...blah blah blah.

Then the phone call to me; YOUR alarm is screwed up YOU need to come and =
fix YOUR alarm! (Implying: FOR FREE). Actually, sir, my alarm is =
fine...you bought the one you chopped up, you will have to pay for =
repairs. Yep..estimated repair time 3 hrs + parts.

This is not a made up situation, it's happened enough times that I =
decided to not give out box keys....problem is when a client calls after =
not replacing sys battery for 9 years and they don't want to pay for =
service either, they can't get at the battery to change it themselves.

Moral?....fxxk if I know.


"Frank Olson" <feolson@xxxxxxxxxx> wrote in message =
news:cfAfe.1288338$6l.43700@xxxxxxxxxxx
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> "Crash Gordon=AE" <NONE@xxxxxxxx> wrote in message=20
> news:2uzfe.30$Js.4831@xxxxxxxxxxxxxxxxxx
> You didn't notice the smiley at the end of my sentence.
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> I don't like my clients tampering with system either...and I certainly =

> wouldn't want to get sued because it didn't report or work properly =
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> THEY mucked it up.
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> Heh...  Oh please, "Mr. Alarm Guy".  Come out and fix my system for =
free=20
> after I screwed it up.  After all I've been a good customer for four =
years=20
> now...=20
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