Re: Want to move Brinks keypad

[Crash Gordon® <NONE@xxxxxxxx>]

"Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message =
news:g01ge.15991$RG2.3469@xxxxxxxxxxxxxxxxxxxxxxxxx
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> "Crash Gordon=AE" <NONE@xxxxxxxx> wrote in message
> news:skPfe.2337$XA.3025@xxxxxxxxxxxxxxxxxx
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> "Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
> news:gKNfe.13096$RG2.6311@xxxxxxxxxxxxxxxxxxxxxxxxx
> >
> > "Crash Gordon=AE" <NONE@xxxxxxxx> wrote in message
> > news:Z_Kfe.23$PP2.1182@xxxxxxxxxxxxxxxxxx
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> >>
> Welp, at least the big 3 letter co. is not selling 99 specials =
anymore. You
> can even price out your own system online!...I love that feature !!! =
:-)
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> Except they have the freebee idiots still working the street corners =
down
> here, right in Corporate's backyard. Same old tricks, opening and =
closing
> businesses and leaving a trial of destruction. I spoke with one of =
their new
> clients, who was extremely disappointed, so I gave him the three =
letter's
> attorney's direct line. The client voiced his concerns and the only =
reply
> was, "well do you have a problem with us?" Being caught off guard he =
said,
> "well....no". End of story, except they are enjoying the RMR on an =
illegally
> installed system
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> Bob4Secur.
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I'm surprised he actually spoke to someone. I've had take-overs where =
the client said it'd take at least 3 weeks for someone who knew anything =
to call them back.

The last one I did the guy sent them a cancel-letter 30 days ahead of my =
take over - sent it certified return receipt. On the 31st day I did the =
take-over (of course there was no daily test in programming - actually =
no test at all). Then 2 weeks later he gets a call that he is late with =
his payment. Duh. I guess one dept doesn't talk to the other dept.

There is a place in this business world for us small guys, we just have =
to market the advantage to having someone who cares and is willing to do =
a good job to keep the client.


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> >
> >
> > "Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
> > news:bxKfe.13044$RG2.708@xxxxxxxxxxxxxxxxxxxxxxxxx
> > >
> > > "Crash Gordon=AE" <NONE@xxxxxxxx> wrote in message
> > > news:9WJfe.6$XA.573@xxxxxxxxxxxxxxxxxx
> > >  So, the next illogical event is; wife arms alarm system goes out =
of
> town,
> > > hubby (who hardly ever uses the system all by himself) comes home =
and
> > cannot
> > > disarm the system, siren blaring, of course he doesn't remember =
his
> > password
> > > or his code...but he does freeking remember; where his wire =
cutters,
> > > screwdriver, and ladder are. He opens the panel box and proceeds, =
not to
> > > just disconnect one or two wires, but to cut every freeking wire =
in the
> > box.
> > >
> > > I was dealing with a multiplexing type system where there was a
> connecting
> > > block in the AC space in the apartment. The resident couldn't get =
the
> > system
> > > off and knowing where the technician was working during the =
install,
> > > proceded to take a pair of scissors ( all metal) and start cutting =
any
> and
> > > all wires in sight. Unfortunately when he got into a 110v line he =
ended
> up
> > > on his ars being knocked off the metal step stool he was standing =
on.
> > > Luckily his ego was the only thing that was hurt. I am just glad =
no one
> > > instructed him to disconnect or cut any wires.
> > >
> > >
> > > Then the phone call to me; YOUR alarm is screwed up YOU need to =
come and
> > fix
> > > YOUR alarm! (Implying: FOR FREE).
> > >
> > > There must have been a class in school about that. It seems =
everyone has
> > the
> > > same idea nation wide.
> > >
> > > Actually, sir, my alarm is fine...you bought the one you chopped =
up, you
> > > will have to pay for repairs.
> > >
> > > "What are you a smart ars? I'm calling my attorney!"
> > >
> > > You can give them all the analogies in the world and they refuse =
to
> accept
> > > the fact that they need to pay for service.
> > >
> > >  Yep..estimated repair time 3 hrs + parts.
> > >
> > > The problem is that they cannot understand, even though deep =
seeded in
> > that
> > > walnut of theirs they really do understand, why they got the =
system for
> > > "free" (not necessarily in your example but what the industry has
> educated
> > > the public to believe) and yet they have to pay for service.
> > >
> > > Moral?....fxxk if I know.
> > >
> > > I don't either
> > >
> > >
> > > "Frank Olson" <feolson@xxxxxxxxxx> wrote in message
> > > news:cfAfe.1288338$6l.43700@xxxxxxxxxxx
> > > >
> > > > "Crash Gordon=AE" <NONE@xxxxxxxx> wrote in message
> > > > news:2uzfe.30$Js.4831@xxxxxxxxxxxxxxxxxx
> > > > You didn't notice the smiley at the end of my sentence.
> > > >
> > > > I don't like my clients tampering with system either...and I =
certainly
> > > > wouldn't want to get sued because it didn't report or work =
properly
> > after
> > > > THEY mucked it up.
> > > >
> > > >
> > > >
> > > > Heh...  Oh please, "Mr. Alarm Guy".  Come out and fix my system =
for
> free
> > > > after I screwed it up.  After all I've been a good customer for =
four
> > years
> > > > now...
> > > >
> > > >
> > >
> > >
> > >
> >
> >
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