Re: Want to move Brinks keypad

["Bob Worthy" <securinc@xxxxxxxxxxxxx>]

"Crash Gordon®" <NONE@xxxxxxxx> wrote in message
news:Z_Kfe.23$PP2.1182@xxxxxxxxxxxxxxxxxx
heheeee.

I am a wise-ass when some stranger calls me in the middle of the night and
tells me that YOUR alarm is going off. No, it's not...but it does sound like
your alarm IS (siren in background on his side of phone call). WHO are you?
Oh...I'm *MR.* Smith...we don't have a monitored system. We "just" moved
into this house in 1998 and YOUR alarm is going off so I cut some wires, now
the keypad thing is beeping. No..your keypad is beeping BECAUSE you cut some
wires...so put them back together...or you can pay me to come and do it. How
much? Well, if you want me to come right now (3am on Christmas eve) it will
be 125.00 per hour. If you can wait till normal business day it's less. But
it's beeping. So enter your code. I don't have a code to your, erh,,,my
system. So like maybe you shoulda called us when you bought the house like 7
years ago right?

Yes, the big boys have whored the industry, now many people believe: free
systems, and free service, when in fact nothing really is free if you're
charging 42.95 a month for monitoring...forever.

Yes, and even though they (the bigs) have suffered the "authorized dealer"
fiasco with theft, fraud, tarnishing of the name, etc etc., they don't seem
to have any reason to want to fix the damage that was caused. When they piss
off a customer because of their policies and they have hundreds upon
hundreds of thousands of accounts and they are getting hundreds more each
day, its bye bye bye to those that don't want to play their game. The small
local guy still bends over backwards to maintain good CS and they still get
beat to death because of what the industry has taught the consumer. Such as
life.


"Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
news:bxKfe.13044$RG2.708@xxxxxxxxxxxxxxxxxxxxxxxxx
>
> "Crash Gordon®" <NONE@xxxxxxxx> wrote in message
> news:9WJfe.6$XA.573@xxxxxxxxxxxxxxxxxx
>  So, the next illogical event is; wife arms alarm system goes out of town,
> hubby (who hardly ever uses the system all by himself) comes home and
cannot
> disarm the system, siren blaring, of course he doesn't remember his
password
> or his code...but he does freeking remember; where his wire cutters,
> screwdriver, and ladder are. He opens the panel box and proceeds, not to
> just disconnect one or two wires, but to cut every freeking wire in the
box.
>
> I was dealing with a multiplexing type system where there was a connecting
> block in the AC space in the apartment. The resident couldn't get the
system
> off and knowing where the technician was working during the install,
> proceded to take a pair of scissors ( all metal) and start cutting any and
> all wires in sight. Unfortunately when he got into a 110v line he ended up
> on his ars being knocked off the metal step stool he was standing on.
> Luckily his ego was the only thing that was hurt. I am just glad no one
> instructed him to disconnect or cut any wires.
>
>
> Then the phone call to me; YOUR alarm is screwed up YOU need to come and
fix
> YOUR alarm! (Implying: FOR FREE).
>
> There must have been a class in school about that. It seems everyone has
the
> same idea nation wide.
>
> Actually, sir, my alarm is fine...you bought the one you chopped up, you
> will have to pay for repairs.
>
> "What are you a smart ars? I'm calling my attorney!"
>
> You can give them all the analogies in the world and they refuse to accept
> the fact that they need to pay for service.
>
>  Yep..estimated repair time 3 hrs + parts.
>
> The problem is that they cannot understand, even though deep seeded in
that
> walnut of theirs they really do understand, why they got the system for
> "free" (not necessarily in your example but what the industry has educated
> the public to believe) and yet they have to pay for service.
>
> Moral?....fxxk if I know.
>
> I don't either
>
>
> "Frank Olson" <feolson@xxxxxxxxxx> wrote in message
> news:cfAfe.1288338$6l.43700@xxxxxxxxxxx
> >
> > "Crash Gordon®" <NONE@xxxxxxxx> wrote in message
> > news:2uzfe.30$Js.4831@xxxxxxxxxxxxxxxxxx
> > You didn't notice the smiley at the end of my sentence.
> >
> > I don't like my clients tampering with system either...and I certainly
> > wouldn't want to get sued because it didn't report or work properly
after
> > THEY mucked it up.
> >
> >
> >
> > Heh...  Oh please, "Mr. Alarm Guy".  Come out and fix my system for free
> > after I screwed it up.  After all I've been a good customer for four
years
> > now...
> >
> >
>
>
>