Re: DSC 832 on Cable VoIP

[tourman <robercampbell@xxxxxxxxx>]

On Jan 18, 12:35=A0am, Frank Olson
<use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> tourman wrote:
> > On Jan 11, 4:34 pm, mleuck <m.le...@xxxxxxxxx> wrote:
> >> On Jan 8, 3:35 pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
> >>> On Jan 8, 1:47 pm, mleuck <m.le...@xxxxxxxxx> wrote:
> >>>> On Jan 8, 9:28 am, tourman <robercampb...@xxxxxxxxx> wrote:
> >>>>> On Jan 8, 9:49 am, mleuck <m.le...@xxxxxxxxx> wrote:
> >>>>>> On Jan 7, 8:29 pm, tourman <robercampb...@xxxxxxxxx> wrote:
> >>>>>>> On Jan 4, 7:55 pm, Frank Olson
> >>>>>>> <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> >>>>>>>> tourman wrote:
> >>>>>>>>> On Jan 4, 12:14 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> wr=
ote:
> >>>>>>>>>> "tourman" wrote:
> >>>>>>>>>>> RHC: Yes, I can see the panel trying the number of times it's=
 set to
> >>>>>>>>>> call and continue to retry until it either gets through or gen=
erates a
> >>>>>>>>>> "failure to communicate" trouble. However, this panel is simpl=
y not
> >>>>>>>>>> even trying tro call depending upon what set of signals it is =
supposed
> >>>>>>>>>> to send. Manual test, excludes the line, and goes through perf=
ectly.
> >>>>>>>>>> Keypad alarms and regular alarms and restores....it doesn't ev=
en pick
> >>>>>>>>>> up the line and try =A0????
> >>>>>>>>>> Bob,
> >>>>>>>>>> This doesn't sound like a VoIP issue. =A0It really seems as th=
ough something else
> >>>>>>>>>> is set wrong in the programming.
> >>>>>>>>>> --
> >>>>>>>>>> Regards,
> >>>>>>>>>> Robert L Bass
> >>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D>
> >>>>>>>>>> Bass Home Electronics
> >>>>>>>>>> DIY Alarm and Home Automation Storehttp://www.bassburglaralarm=
s.com
> >>>>>>>>>> Sales & Service 941-870-2310
> >>>>>>>>>> Fax 941-870-3252
> >>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D>
> >>>>>>>>> To Jim and Bob...yes, that was my first guess; however, I've ch=
ecked
> >>>>>>>>> all the programming and everything is perfect. Perhaps a defaul=
t would
> >>>>>>>>> help; DSC products are funny that way...solves lots of problems=
 not
> >>>>>>>>> solvable any other way for some reason....
> >>>>>>>> Also try reversing the tip and ring (t-1 and r-1 too).
> >>>>>>> RHC: UPDATE.....after attaching my laptop to the panel on prem, a=
nd
> >>>>>>> uploading it, I quickly saw that "Partition 1 was disabled and
> >>>>>>> Partition 2 was enabled. So the panel wasn't even seeing the exis=
ting
> >>>>>>> zones.
> >>>>>>> Damn....major stupid mistake...egg on my face. Moral of this
> >>>>>>> story...always upload your panels rather than depend upon keypad
> >>>>>>> programming, and when approaching any problem, check the simple t=
hings
> >>>>>>> first...
> >>>>>>> Now I kinda wish I hadn't started this thread, so wouldn't have t=
o eat
> >>>>>>> crow.....:))
> >>>>>> Remember this the next time you slam ADT for programming/installat=
ion
> >>>>>> errors
> >>>>> RHC: That is bullshit Mark !! =A0I slam ADT locally primarily for t=
heir
> >>>>> poor monitoring, and often lousy and expensive service. But now tha=
t
> >>>>> you mention it, I routinely see ADT panels with no test signals
> >>>>> programmed in , no cancel codes programmed in, and excessive dialer
> >>>>> delays programmed in, so their operators don't have to deal with
> >>>>> customer caused false trips. I've taken over several ADT systems th=
at
> >>>>> DON'T WORK - period !! I've replaced =A0ADT systems that are so old=
,
> >>>>> it's impossible that they work because these old panels cannot be
> >>>>> programmed for 10 digit dialing. That means some clients have been
> >>>>> paying for and counting on protection that hasn't worked for severa=
l
> >>>>> years guaranteed. And I'm reasonably sure they don't upload their
> >>>>> panel settings at the end either...(although that is an assumption =
on
> >>>>> my part)
> >>>>> As I've said many times, I see just as much crap out there by the
> >>>>> small companies, probably more so on a statistical basis. But ADT i=
s
> >>>>> the market leader and should be setting the standards for all of us=
,
> >>>>> and they clearly aren't in our area (at least on the residential si=
de
> >>>>> of the business)
> >>>>> I suggest your working for a big alarm company may be clouding your
> >>>>> judgment....
> >>>> Very possible although I don't tend to base my opinion of all small
> >>>> companies based on what I've seen in my area
> >>>> We get it Robert you hate ADT..jeez
> >>> RHC: (sigh)...no I don't hate ADT. I am a third party dealer on their
> >>> station, although I've chosen not to use them. I "hate" any company
> >>> that chooses to give lousy service, big or small.......
> >> Okay so now I'm lost here, you don't hate ADT yet going by the 2nd
> >> part of that statement and this previous post you do
>
> >> "RHC: That is bullshit Mark !! =A0I slam ADT locally primarily for the=
ir
> >> poor monitoring, and often lousy and expensive service. But now that
> >> you mention it, I routinely see ADT panels with no test signals
> >> programmed in , no cancel codes programmed in, and excessive dialer
> >> delays programmed in, so their operators don't have to deal with
> >> customer caused false trips. I've taken over several ADT systems that
> >> DON'T WORK - period !! I've replaced =A0ADT systems that are so old,
> >> it's impossible that they work because these old panels cannot be
> >> programmed for 10 digit dialing. That means some clients have been
> >> paying for and counting on protection that hasn't worked for several
> >> years guaranteed. And I'm reasonably sure they don't upload their
> >> panel settings at the end either...(although that is an assumption on
> >> my part)"
>
> > RHC: What the devil don't you understand here. Companies big and small
> > that run shoddy operations are part a very large problem in our
> > industry. Its not exclusively ADT, or Brinks for that matter....or Joe
> > Blow local alarm company either !
> > =A0I'ts not who they are; it's what they are.I can't make it any simple=
r
> > than that !
>
> Bozo Companies aren't limited to the alarm trade either. =A0The fire
> protection industry is chalker-block full of "Bozos"...

RHC: Oh great !! ....sounds like regulation and controls haven't added
much other than regulations and controls