Re: DSC 832 on Cable VoIP

[Frank Olson <use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

tourman wrote:
> On Jan 11, 4:34 pm, mleuck <m.le...@xxxxxxxxx> wrote:
>> On Jan 8, 3:35 pm, tourman <robercampb...@xxxxxxxxx> wrote:
>>
>>
>>
>>> On Jan 8, 1:47 pm, mleuck <m.le...@xxxxxxxxx> wrote:
>>>> On Jan 8, 9:28 am, tourman <robercampb...@xxxxxxxxx> wrote:
>>>>> On Jan 8, 9:49 am, mleuck <m.le...@xxxxxxxxx> wrote:
>>>>>> On Jan 7, 8:29 pm, tourman <robercampb...@xxxxxxxxx> wrote:
>>>>>>> On Jan 4, 7:55 pm, Frank Olson
>>>>>>> <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
>>>>>>>> tourman wrote:
>>>>>>>>> On Jan 4, 12:14 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> wrote:
>>>>>>>>>> "tourman" wrote:
>>>>>>>>>>> RHC: Yes, I can see the panel trying the number of times it's set to
>>>>>>>>>> call and continue to retry until it either gets through or generates a
>>>>>>>>>> "failure to communicate" trouble. However, this panel is simply not
>>>>>>>>>> even trying tro call depending upon what set of signals it is supposed
>>>>>>>>>> to send. Manual test, excludes the line, and goes through perfectly.
>>>>>>>>>> Keypad alarms and regular alarms and restores....it doesn't even pick
>>>>>>>>>> up the line and try  ????
>>>>>>>>>> Bob,
>>>>>>>>>> This doesn't sound like a VoIP issue.  It really seems as though something else
>>>>>>>>>> is set wrong in the programming.
>>>>>>>>>> --
>>>>>>>>>> Regards,
>>>>>>>>>> Robert L Bass
>>>>>>>>>> ==============================>
>>>>>>>>>> Bass Home Electronics
>>>>>>>>>> DIY Alarm and Home Automation Storehttp://www.bassburglaralarms.com
>>>>>>>>>> Sales & Service 941-870-2310
>>>>>>>>>> Fax 941-870-3252
>>>>>>>>>> ==============================>
>>>>>>>>> To Jim and Bob...yes, that was my first guess; however, I've checked
>>>>>>>>> all the programming and everything is perfect. Perhaps a default would
>>>>>>>>> help; DSC products are funny that way...solves lots of problems not
>>>>>>>>> solvable any other way for some reason....
>>>>>>>> Also try reversing the tip and ring (t-1 and r-1 too).
>>>>>>> RHC: UPDATE.....after attaching my laptop to the panel on prem, and
>>>>>>> uploading it, I quickly saw that "Partition 1 was disabled and
>>>>>>> Partition 2 was enabled. So the panel wasn't even seeing the existing
>>>>>>> zones.
>>>>>>> Damn....major stupid mistake...egg on my face. Moral of this
>>>>>>> story...always upload your panels rather than depend upon keypad
>>>>>>> programming, and when approaching any problem, check the simple things
>>>>>>> first...
>>>>>>> Now I kinda wish I hadn't started this thread, so wouldn't have to eat
>>>>>>> crow.....:))
>>>>>> Remember this the next time you slam ADT for programming/installation
>>>>>> errors
>>>>> RHC: That is bullshit Mark !!  I slam ADT locally primarily for their
>>>>> poor monitoring, and often lousy and expensive service. But now that
>>>>> you mention it, I routinely see ADT panels with no test signals
>>>>> programmed in , no cancel codes programmed in, and excessive dialer
>>>>> delays programmed in, so their operators don't have to deal with
>>>>> customer caused false trips. I've taken over several ADT systems that
>>>>> DON'T WORK - period !! I've replaced  ADT systems that are so old,
>>>>> it's impossible that they work because these old panels cannot be
>>>>> programmed for 10 digit dialing. That means some clients have been
>>>>> paying for and counting on protection that hasn't worked for several
>>>>> years guaranteed. And I'm reasonably sure they don't upload their
>>>>> panel settings at the end either...(although that is an assumption on
>>>>> my part)
>>>>> As I've said many times, I see just as much crap out there by the
>>>>> small companies, probably more so on a statistical basis. But ADT is
>>>>> the market leader and should be setting the standards for all of us,
>>>>> and they clearly aren't in our area (at least on the residential side
>>>>> of the business)
>>>>> I suggest your working for a big alarm company may be clouding your
>>>>> judgment....
>>>> Very possible although I don't tend to base my opinion of all small
>>>> companies based on what I've seen in my area
>>>> We get it Robert you hate ADT..jeez
>>> RHC: (sigh)...no I don't hate ADT. I am a third party dealer on their
>>> station, although I've chosen not to use them. I "hate" any company
>>> that chooses to give lousy service, big or small.......
>> Okay so now I'm lost here, you don't hate ADT yet going by the 2nd
>> part of that statement and this previous post you do
>>
>> "RHC: That is bullshit Mark !!  I slam ADT locally primarily for their
>> poor monitoring, and often lousy and expensive service. But now that
>> you mention it, I routinely see ADT panels with no test signals
>> programmed in , no cancel codes programmed in, and excessive dialer
>> delays programmed in, so their operators don't have to deal with
>> customer caused false trips. I've taken over several ADT systems that
>> DON'T WORK - period !! I've replaced  ADT systems that are so old,
>> it's impossible that they work because these old panels cannot be
>> programmed for 10 digit dialing. That means some clients have been
>> paying for and counting on protection that hasn't worked for several
>> years guaranteed. And I'm reasonably sure they don't upload their
>> panel settings at the end either...(although that is an assumption on
>> my part)"
>
> RHC: What the devil don't you understand here. Companies big and small
> that run shoddy operations are part a very large problem in our
> industry. Its not exclusively ADT, or Brinks for that matter....or Joe
> Blow local alarm company either !
>  I'ts not who they are; it's what they are.I can't make it any simpler
> than that !


Bozo Companies aren't limited to the alarm trade either.  The fire
protection industry is chalker-block full of "Bozos"...