Re: DSC 832 on Cable VoIP

[mleuck <m.leuck@xxxxxxxxx>]

On Jan 8, 3:35=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
> On Jan 8, 1:47=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
>
>
>
> > On Jan 8, 9:28=A0am, tourman <robercampb...@xxxxxxxxx> wrote:
>
> > > On Jan 8, 9:49=A0am, mleuck <m.le...@xxxxxxxxx> wrote:
>
> > > > On Jan 7, 8:29=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
> > > > > On Jan 4, 7:55=A0pm, Frank Olson
>
> > > > > <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> > > > > > tourman wrote:
> > > > > > > On Jan 4, 12:14 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> =
wrote:
> > > > > > >> "tourman" wrote:
>
> > > > > > >>> RHC: Yes, I can see the panel trying the number of times it=
's set to
> > > > > > >> call and continue to retry until it either gets through or g=
enerates a
> > > > > > >> "failure to communicate" trouble. However, this panel is sim=
ply not
> > > > > > >> even trying tro call depending upon what set of signals it i=
s supposed
> > > > > > >> to send. Manual test, excludes the line, and goes through pe=
rfectly.
> > > > > > >> Keypad alarms and regular alarms and restores....it doesn't =
even pick
> > > > > > >> up the line and try =A0????
>
> > > > > > >> Bob,
>
> > > > > > >> This doesn't sound like a VoIP issue. =A0It really seems as =
though something else
> > > > > > >> is set wrong in the programming.
>
> > > > > > >> --
>
> > > > > > >> Regards,
> > > > > > >> Robert L Bass
>
> > > > > > >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D>
> > > > > > >> Bass Home Electronics
> > > > > > >> DIY Alarm and Home Automation Storehttp://www.bassburglarala=
rms.com
> > > > > > >> Sales & Service 941-870-2310
> > > > > > >> Fax 941-870-3252
> > > > > > >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D>
>
> > > > > > > To Jim and Bob...yes, that was my first guess; however, I've =
checked
> > > > > > > all the programming and everything is perfect. Perhaps a defa=
ult would
> > > > > > > help; DSC products are funny that way...solves lots of proble=
ms not
> > > > > > > solvable any other way for some reason....
>
> > > > > > Also try reversing the tip and ring (t-1 and r-1 too).
>
> > > > > RHC: UPDATE.....after attaching my laptop to the panel on prem, a=
nd
> > > > > uploading it, I quickly saw that "Partition 1 was disabled and
> > > > > Partition 2 was enabled. So the panel wasn't even seeing the exis=
ting
> > > > > zones.
>
> > > > > Damn....major stupid mistake...egg on my face. Moral of this
> > > > > story...always upload your panels rather than depend upon keypad
> > > > > programming, and when approaching any problem, check the simple t=
hings
> > > > > first...
>
> > > > > Now I kinda wish I hadn't started this thread, so wouldn't have t=
o eat
> > > > > crow.....:))
>
> > > > Remember this the next time you slam ADT for programming/installati=
on
> > > > errors
>
> > > RHC: That is bullshit Mark !! =A0I slam ADT locally primarily for the=
ir
> > > poor monitoring, and often lousy and expensive service. But now that
> > > you mention it, I routinely see ADT panels with no test signals
> > > programmed in , no cancel codes programmed in, and excessive dialer
> > > delays programmed in, so their operators don't have to deal with
> > > customer caused false trips. I've taken over several ADT systems that
> > > DON'T WORK - period !! I've replaced =A0ADT systems that are so old,
> > > it's impossible that they work because these old panels cannot be
> > > programmed for 10 digit dialing. That means some clients have been
> > > paying for and counting on protection that hasn't worked for several
> > > years guaranteed. And I'm reasonably sure they don't upload their
> > > panel settings at the end either...(although that is an assumption on
> > > my part)
>
> > > As I've said many times, I see just as much crap out there by the
> > > small companies, probably more so on a statistical basis. But ADT is
> > > the market leader and should be setting the standards for all of us,
> > > and they clearly aren't in our area (at least on the residential side
> > > of the business)
>
> > > I suggest your working for a big alarm company may be clouding your
> > > judgment....
>
> > Very possible although I don't tend to base my opinion of all small
> > companies based on what I've seen in my area
>
> > We get it Robert you hate ADT..jeez
>
> RHC: (sigh)...no I don't hate ADT. I am a third party dealer on their
> station, although I've chosen not to use them. I "hate" any company
> that chooses to give lousy service, big or small.......

Okay so now I'm lost here, you don't hate ADT yet going by the 2nd
part of that statement and this previous post you do

"RHC: That is bullshit Mark !!  I slam ADT locally primarily for their
poor monitoring, and often lousy and expensive service. But now that
you mention it, I routinely see ADT panels with no test signals
programmed in , no cancel codes programmed in, and excessive dialer
delays programmed in, so their operators don't have to deal with
customer caused false trips. I've taken over several ADT systems that
DON'T WORK - period !! I've replaced  ADT systems that are so old,
it's impossible that they work because these old panels cannot be
programmed for 10 digit dialing. That means some clients have been
paying for and counting on protection that hasn't worked for several
years guaranteed. And I'm reasonably sure they don't upload their
panel settings at the end either...(although that is an assumption on
my part)"