Re: DSC 832 on Cable VoIP

[tourman <robercampbell@xxxxxxxxx>]

On Jan 4, 7:55=A0pm, Frank Olson
<use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> tourman wrote:
> > On Jan 4, 12:14 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> wrote:
> >> "tourman" wrote:
>
> >>> RHC: Yes, I can see the panel trying the number of times it's set to
> >> call and continue to retry until it either gets through or generates a
> >> "failure to communicate" trouble. However, this panel is simply not
> >> even trying tro call depending upon what set of signals it is supposed
> >> to send. Manual test, excludes the line, and goes through perfectly.
> >> Keypad alarms and regular alarms and restores....it doesn't even pick
> >> up the line and try =A0????
>
> >> Bob,
>
> >> This doesn't sound like a VoIP issue. =A0It really seems as though som=
ething else
> >> is set wrong in the programming.
>
> >> --
>
> >> Regards,
> >> Robert L Bass
>
> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D>
> >> Bass Home Electronics
> >> DIY Alarm and Home Automation Storehttp://www.bassburglaralarms.com
> >> Sales & Service 941-870-2310
> >> Fax 941-870-3252
> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D>
>
> > To Jim and Bob...yes, that was my first guess; however, I've checked
> > all the programming and everything is perfect. Perhaps a default would
> > help; DSC products are funny that way...solves lots of problems not
> > solvable any other way for some reason....
>
> Also try reversing the tip and ring (t-1 and r-1 too).

RHC: UPDATE.....after attaching my laptop to the panel on prem, and
uploading it, I quickly saw that "Partition 1 was disabled and
Partition 2 was enabled. So the panel wasn't even seeing the existing
zones.

Damn....major stupid mistake...egg on my face. Moral of this
story...always upload your panels rather than depend upon keypad
programming, and when approaching any problem, check the simple things
first...

Now I kinda wish I hadn't started this thread, so wouldn't have to eat
crow.....:))