Re: another newbie, what to do with this Brinks alarm system?

["Roland Moore" <roland@xxxxxxxxxxxx>]

That would be a great color scheme if I ever decide to move to someplace
called homo heights. Or I could sell it to a company called Gay Alarm
Service. Yes and boy to I love those phone calls when you say "yes ma'am"
and the voice on the other end of the line says "I am not a Ma'am."
It's not the situation itself that is bad it is the "discovery" process that
can make you lose lunch. "Hi fellas! Just move that stuff in the closet out
of the way and get busy". Hum..Mask, cuffs, whips, strange vials of oily
looking substance, a large chest and no sign of real female stuff anywhere.
Not a good find. That is way too much information about the customer to put
on a service ticket. But it would be nice to know before you're inside the
house already. Maybe codes like flaming Napco panel in closet. Hot battery
harness wired in parallel for DC only. I am sure everyone has their share
creepy stories to tell. I am glad we don't do much residential work and no
bars presently, gay or otherwise. Thanks for the offer to have the
industry's first sissy service truck, but I won't take advantage of that
offer at this time..

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:454e3f5e$0$506$815e3792@xxxxxxxxxxxxxxxxx
> You want a paisley truck?
>
>
> "Roland Moore" <roland@xxxxxxxxxxxx> wrote in message
> news:MIl3h.5581$lx6.1391@xxxxxxxxxxxxxxxxxxxxxxx
> | Okay, I'll put in your alarm if you paint my truck.
> |
> | "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> | news:454dd3d4$0$10301$815e3792@xxxxxxxxxxxxxxxxx
> | >I just took one over  last weekend, not ADT but another biggie. The
> | > homeowner had a false alarm on one of his two motions, their CS could
> tell
> | > him which one (go figure on a 5 zone system...why you couldn't tell
> which
> | > pir it was...dunno). Anyway they suggested he have service go out and
> take
> | > a
> | > look at it. That was October 2...no one ever called him so he called
> them
> | > back a week later...after a few apologies they then recommend he CALL
> ME.
> | > Huh? Ok, well I used to run service for them 10 years ago, under
> contract
> | > with them but not anymore. So I went out and took it over, and he
> calls
> | > them
> | > to make sure his cancellation went through and they wouldn't continue
> to
> | > bill him. They acted surprised he was cancelling...this was Oct 22
> when
> we
> | > took it over...guess when he finally received a call from
> | > "service"?...yep...the day after he canceled Oct 23....21 days late.
> | >
> | > The client is thrilled with us and wants to expand his system from 3
> doors
> | > and 2 pirs...to all openings, more smokes and a couple of
> gbs...something
> | > he
> | > didn't want to do with the other company because he didn't have much
> faith
> | > in them.
> | >
> | > Oh, yeah...the false alarm on the pir was that his wife left a burning
> | > candle on the dining room table.
> | >
> | > Clients like to talk to the "owner"...or at least a familiar voice
> when
> | > they
> | > call. My clients are surprised that I remember them when they call...I
> say
> | > how could I forget you?...you put food on my table!
> | >
> | > I also prefer to do biz with small companies...try trading ADT for a
> house
> | > paint job or a new transmission :-)
> | >
> | >
> | >
> | > "alarman" <alarman2000@xxxxxxxxx> wrote in message
> | > news:J_13h.18$_k4.14@xxxxxxxxxxxxxxx
> | > | "J. @netscape.net>" <jsloud2001<removeme> wrote in message
> | > | news:mk2pk2lj7vm5m9h5cdhq5euepstfh3lsm4@xxxxxxxxxx
> | > | > On Fri, 3 Nov 2006 20:41:35 -0800, "alarman"
> <alarman2000@xxxxxxxxx>
> | > | > wrote:
> | > | >
> | > | >>
> | > | >>Where do you get the stones? Your company has totally fucked up
> this
> | > | >>industry, and it's perception by public and police. Now you have
> the
> | > | >>chutzpah to say:
> | > | >>
> | > | >
> | > | > It's not my company.  I don't own it.  The work that I do doesn't
> have
> | > | > anything to do with the low down residential lick and stick 2
> doors
> | > | > and a motion illusion of security that's sold by ADT dealers and
> their
> | > | > corporate high volume residential program.  You're right about one
> | > | > thing, they're in business to make money and nothing else.  ANSC
> or
> | > | > RMR as you call it, is king.  Of course, long term profitability
> does
> | > | > require some level of competence, and ADT has been making money
> for
> a
> | > | > long time.  Personally,  I'm in business to make enough money to
> buy
> | > | > the things I need to support my family and hopefully retire before
> I
> | > | > hit 70.  Hopefully ADT/ Tyco does well and my stock earns a decent
> | > | > return.
> | > | >
> | > | > I know a lot of people in this industry working for a whole lot of
> | > | > different companies.  You can bash ADT all you want, but the vast
> | > | > majority of local and regional companies do business just like
> ADT.
> | > | > They use the same type of equipment.  The monitoring procedures
> are
> | > | > the same.  The pricing is very similar.  Contract language is the
> | > | > same.  The systems perform the same way.  What make's you so
> | > | > different?
> | > |
> | > | Well, I care about the quality of the systems I install. Those
> systems
> | > are
> | > | reliable, and not prone to false alarm. I answer the telephone when
> | > people
> | > | call for service, even after hours. I look for ways to keep my costs
> | > down
> | > do
> | > | that I do not have to raise my monitoring prices every year. I don't
> | > promise
> | > | people things only to take it away with the small print in a
> contract.
> I
> | > | show up on time. I don't make people wait two weeks for service, and
> | > then
> | > | send out some dope who doesn't know what he's doing.
> | > | Shall I go on??
> | > | js
> | > |
> | > |
> | >
> | >
> |
> |
>
>