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Re: another newbie, what to do with this Brinks alarm system?



No, he wants someone to paint over the ADT sign before he gets sued

Doug

--

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:454e3f5e$0$506$815e3792@xxxxxxxxxxxxxxxxx
> You want a paisley truck?
>
>
> "Roland Moore" <roland@xxxxxxxxxxxx> wrote in message
> news:MIl3h.5581$lx6.1391@xxxxxxxxxxxxxxxxxxxxxxx
> | Okay, I'll put in your alarm if you paint my truck.
> |
> | "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> | news:454dd3d4$0$10301$815e3792@xxxxxxxxxxxxxxxxx
> | >I just took one over  last weekend, not ADT but another biggie. The
> | > homeowner had a false alarm on one of his two motions, their CS could
> tell
> | > him which one (go figure on a 5 zone system...why you couldn't tell
> which
> | > pir it was...dunno). Anyway they suggested he have service go out and
> take
> | > a
> | > look at it. That was October 2...no one ever called him so he called
> them
> | > back a week later...after a few apologies they then recommend he CALL
> ME.
> | > Huh? Ok, well I used to run service for them 10 years ago, under
> contract
> | > with them but not anymore. So I went out and took it over, and he
> calls
> | > them
> | > to make sure his cancellation went through and they wouldn't continue
> to
> | > bill him. They acted surprised he was cancelling...this was Oct 22
> when
> we
> | > took it over...guess when he finally received a call from
> | > "service"?...yep...the day after he canceled Oct 23....21 days late.
> | >
> | > The client is thrilled with us and wants to expand his system from 3
> doors
> | > and 2 pirs...to all openings, more smokes and a couple of
> gbs...something
> | > he
> | > didn't want to do with the other company because he didn't have much
> faith
> | > in them.
> | >
> | > Oh, yeah...the false alarm on the pir was that his wife left a burning
> | > candle on the dining room table.
> | >
> | > Clients like to talk to the "owner"...or at least a familiar voice
> when
> | > they
> | > call. My clients are surprised that I remember them when they call...I
> say
> | > how could I forget you?...you put food on my table!
> | >
> | > I also prefer to do biz with small companies...try trading ADT for a
> house
> | > paint job or a new transmission :-)
> | >
> | >
> | >
> | > "alarman" <alarman2000@xxxxxxxxx> wrote in message
> | > news:J_13h.18$_k4.14@xxxxxxxxxxxxxxx
> | > | "J. @netscape.net>" <jsloud2001<removeme> wrote in message
> | > | news:mk2pk2lj7vm5m9h5cdhq5euepstfh3lsm4@xxxxxxxxxx
> | > | > On Fri, 3 Nov 2006 20:41:35 -0800, "alarman"
> <alarman2000@xxxxxxxxx>
> | > | > wrote:
> | > | >
> | > | >>
> | > | >>Where do you get the stones? Your company has totally fucked up
> this
> | > | >>industry, and it's perception by public and police. Now you have
> the
> | > | >>chutzpah to say:
> | > | >>
> | > | >
> | > | > It's not my company.  I don't own it.  The work that I do doesn't
> have
> | > | > anything to do with the low down residential lick and stick 2
> doors
> | > | > and a motion illusion of security that's sold by ADT dealers and
> their
> | > | > corporate high volume residential program.  You're right about one
> | > | > thing, they're in business to make money and nothing else.  ANSC
> or
> | > | > RMR as you call it, is king.  Of course, long term profitability
> does
> | > | > require some level of competence, and ADT has been making money
> for
> a
> | > | > long time.  Personally,  I'm in business to make enough money to
> buy
> | > | > the things I need to support my family and hopefully retire before
> I
> | > | > hit 70.  Hopefully ADT/ Tyco does well and my stock earns a decent
> | > | > return.
> | > | >
> | > | > I know a lot of people in this industry working for a whole lot of
> | > | > different companies.  You can bash ADT all you want, but the vast
> | > | > majority of local and regional companies do business just like
> ADT.
> | > | > They use the same type of equipment.  The monitoring procedures
> are
> | > | > the same.  The pricing is very similar.  Contract language is the
> | > | > same.  The systems perform the same way.  What make's you so
> | > | > different?
> | > |
> | > | Well, I care about the quality of the systems I install. Those
> systems
> | > are
> | > | reliable, and not prone to false alarm. I answer the telephone when
> | > people
> | > | call for service, even after hours. I look for ways to keep my costs
> | > down
> | > do
> | > | that I do not have to raise my monitoring prices every year. I don't
> | > promise
> | > | people things only to take it away with the small print in a
> contract.
> I
> | > | show up on time. I don't make people wait two weeks for service, and
> | > then
> | > | send out some dope who doesn't know what he's doing.
> | > | Shall I go on??
> | > | js
> | > |
> | > |
> | >
> | >
> |
> |
>
>




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