Re: another newbie, what to do with this Brinks alarm system?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

You want a paisley truck?


"Roland Moore" <roland@xxxxxxxxxxxx> wrote in message
news:MIl3h.5581$lx6.1391@xxxxxxxxxxxxxxxxxxxxxxx
| Okay, I'll put in your alarm if you paint my truck.
|
| "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:454dd3d4$0$10301$815e3792@xxxxxxxxxxxxxxxxx
| >I just took one over  last weekend, not ADT but another biggie. The
| > homeowner had a false alarm on one of his two motions, their CS could
tell
| > him which one (go figure on a 5 zone system...why you couldn't tell
which
| > pir it was...dunno). Anyway they suggested he have service go out and
take
| > a
| > look at it. That was October 2...no one ever called him so he called
them
| > back a week later...after a few apologies they then recommend he CALL
ME.
| > Huh? Ok, well I used to run service for them 10 years ago, under
contract
| > with them but not anymore. So I went out and took it over, and he calls
| > them
| > to make sure his cancellation went through and they wouldn't continue to
| > bill him. They acted surprised he was cancelling...this was Oct 22 when
we
| > took it over...guess when he finally received a call from
| > "service"?...yep...the day after he canceled Oct 23....21 days late.
| >
| > The client is thrilled with us and wants to expand his system from 3
doors
| > and 2 pirs...to all openings, more smokes and a couple of
gbs...something
| > he
| > didn't want to do with the other company because he didn't have much
faith
| > in them.
| >
| > Oh, yeah...the false alarm on the pir was that his wife left a burning
| > candle on the dining room table.
| >
| > Clients like to talk to the "owner"...or at least a familiar voice when
| > they
| > call. My clients are surprised that I remember them when they call...I
say
| > how could I forget you?...you put food on my table!
| >
| > I also prefer to do biz with small companies...try trading ADT for a
house
| > paint job or a new transmission :-)
| >
| >
| >
| > "alarman" <alarman2000@xxxxxxxxx> wrote in message
| > news:J_13h.18$_k4.14@xxxxxxxxxxxxxxx
| > | "J. @netscape.net>" <jsloud2001<removeme> wrote in message
| > | news:mk2pk2lj7vm5m9h5cdhq5euepstfh3lsm4@xxxxxxxxxx
| > | > On Fri, 3 Nov 2006 20:41:35 -0800, "alarman" <alarman2000@xxxxxxxxx>
| > | > wrote:
| > | >
| > | >>
| > | >>Where do you get the stones? Your company has totally fucked up this
| > | >>industry, and it's perception by public and police. Now you have the
| > | >>chutzpah to say:
| > | >>
| > | >
| > | > It's not my company.  I don't own it.  The work that I do doesn't
have
| > | > anything to do with the low down residential lick and stick 2 doors
| > | > and a motion illusion of security that's sold by ADT dealers and
their
| > | > corporate high volume residential program.  You're right about one
| > | > thing, they're in business to make money and nothing else.  ANSC or
| > | > RMR as you call it, is king.  Of course, long term profitability
does
| > | > require some level of competence, and ADT has been making money for
a
| > | > long time.  Personally,  I'm in business to make enough money to buy
| > | > the things I need to support my family and hopefully retire before I
| > | > hit 70.  Hopefully ADT/ Tyco does well and my stock earns a decent
| > | > return.
| > | >
| > | > I know a lot of people in this industry working for a whole lot of
| > | > different companies.  You can bash ADT all you want, but the vast
| > | > majority of local and regional companies do business just like ADT.
| > | > They use the same type of equipment.  The monitoring procedures are
| > | > the same.  The pricing is very similar.  Contract language is the
| > | > same.  The systems perform the same way.  What make's you so
| > | > different?
| > |
| > | Well, I care about the quality of the systems I install. Those systems
| > are
| > | reliable, and not prone to false alarm. I answer the telephone when
| > people
| > | call for service, even after hours. I look for ways to keep my costs
| > down
| > do
| > | that I do not have to raise my monitoring prices every year. I don't
| > promise
| > | people things only to take it away with the small print in a contract.
I
| > | show up on time. I don't make people wait two weeks for service, and
| > then
| > | send out some dope who doesn't know what he's doing.
| > | Shall I go on??
| > | js
| > |
| > |
| >
| >
|
|