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Re: What happened to my alarm system last night ?
After excluding all the ADT dealers, brinks security, first alarm and
protection one from the yellow pages listing, how do one find a PROFESSIONAL
installer in the local yellow pages ?
I need door alarm security system with a cell backup package only for 6
months at which point my lease expires and I will move out to a different
place.
"Tommy" <tommy at leesecurity dot net> wrote in message
news:44c578ea$0$23919$88260bb3@xxxxxxxxxxxxxxxxxxxx
Amen. Take the money and put it on a system by a local, certified,
PROFESSIONAL.
alarman wrote:
>
> "Brent" <Brent@xxxxxxxxxxxxx> wrote in message
> news:ea3s51$5kk$1@xxxxxxxxxxxxxxxx
> > > If your system has an event log, look at it or have the alarmco do it.
> > > That will solve the mystery.
> > > js
> >
> >
> >
> >
> > Where should I look for the event log ?
>
> I'm not at all familiar with that panel, but others here will chime in
> soon.
> >
> >
> > What information do you as a security expert need to access my alarm
> > panel remotely and download or re-program it ? I understand dealers or
> > the installers can do it but as a security expert can you remotely
> > program my panel if you know the required information.
>
> Yes, but a remote up/download requires the correct software, which is
> supposed to be for installers/dealers only, but anyone can get it really.
> Hopefully ADT changed the default CSID code in your panel, but if it was a
> dealer, maybe not.
>
> > In my Concord Express users manual on page 26 it says in the "If the
> > power goes out" section.
> >
> > "Your system has a battery backup that keeps your system operational
> > during a power failure. An optional feature allows your system to alert
> > the CS if the power is off fo rmore than 15 minutes. It reports again
> > when power has been restored."
> > The worst part is the ADT dealer who installed my system does not know
> > how to program this optional feature into my system and they are
> > offering me to remove the whole system and refund the money.
>
> Oh, brother.
>
> > Can I get ADT directly to send their technician and get my system
> > reprogrammed for this optional feature since the ADT dealer has no clue
> > how to do it ?
>
> Donno. Sloud, you there? Wanna help this gent out?
>
> > On page 14 of the users manual there was some information about
> > "Notification by Pager" that sends "high level reports" to the pager
> > about AC power fail, cpu back in service, phone failure, sensor alarms,
> > sensor tamper, receiver failure, receiver jam, touchpad tamper etc.
> >
> > And lastly on page 28, it says about Alarm system limitations and that
> > the system can be compromised
> > "If intruders have the technical means of bypassing, jamming or
> > disconnecting any or all parts of the system".
> >
> > Are any of you security experts here capable of bypassing or jamming the
> > signals ?
> >
> > My ADT dealer installer is a chinese guy and he is not that proficient
> > in english and even his profession and I had a hard time communicating
> > with him.
>
> Been there, done that.
>
> > So help me out with some suggestions.
>
> Take them up on the money back deal. Hire a professional, local company to
> install your system correctly, and expect to pay more than the ADT dealer
> wanted. In this business, you definitely get what you pay for.
> js
--
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