Re: What happened to my alarm system last night ?

["Everywhere Man" <alarminstall@xxxxxxx>]

ADT dealers only deal with property owners or business owners. They
don't install for renters.
Starting to smell like a big ole Teeeeeeeeee Roll is on the loose.

Brent wrote:
> After excluding all the ADT dealers, brinks security, first alarm and
> protection one from the yellow pages listing, how do one find a PROFESSIONAL
> installer in the local yellow pages ?
>
> I need door alarm security system with a cell backup package only for 6
> months at which point my lease expires and I will move out to a different
> place.
>
>
>
>
> "Tommy" <tommy at leesecurity dot net> wrote in message
> news:44c578ea$0$23919$88260bb3@xxxxxxxxxxxxxxxxxxxx
> Amen. Take the money and put it on a system by a local, certified,
> PROFESSIONAL.
>
>
> alarman wrote:
>
> >
> > "Brent" <Brent@xxxxxxxxxxxxx> wrote in message
> > news:ea3s51$5kk$1@xxxxxxxxxxxxxxxx
> > > > If your system has an event log, look at it or have the alarmco do it.
> > > > That will solve the mystery.
> > > > js
> > >
> > >
> > >
> > >
> > > Where should I look for the event log ?
> >
> > I'm not at all familiar with that panel, but others here will chime in
> > soon.
> > >
> > >
> > > What information do you as a security expert need  to access my alarm
> > > panel remotely and download or re-program it ? I understand dealers or
> > > the  installers can do it but as a security expert can you remotely
> > > program my  panel if you know the required information.
> >
> > Yes, but a remote up/download requires the correct software, which is
> > supposed to be for installers/dealers only, but anyone can get it really.
> > Hopefully ADT changed the default CSID code in your panel, but if it was a
> > dealer, maybe not.
> >
> > > In my Concord Express users manual on page 26 it says in the "If the
> > > power  goes out" section.
> > >
> > > "Your system has a battery backup that keeps your system operational
> > > during a power failure. An optional feature allows your system to alert
> > > the CS if the power is off fo rmore than 15 minutes. It reports again
> > > when  power has been restored."
> > > The worst part is the ADT dealer who installed my system does not know
> > > how  to program this optional feature into my system and they are
> > > offering me  to remove the whole system and refund the money.
> >
> > Oh, brother.
> >
> > > Can I get ADT directly to send their technician and get my system
> > > reprogrammed for this optional feature since the ADT dealer has no clue
> > > how to do it ?
> >
> > Donno. Sloud, you there? Wanna help this gent out?
> >
> > > On page 14 of the users manual there was some information about
> > > "Notification by Pager" that sends "high level reports" to the pager
> > > about  AC power fail, cpu back in service, phone failure, sensor alarms,
> > > sensor  tamper, receiver failure, receiver jam, touchpad tamper etc.
> > >
> > > And lastly on page 28, it says about Alarm system limitations and that
> > > the  system can be compromised
> > > "If intruders have the technical means of bypassing, jamming or
> > > disconnecting any or all parts of the system".
> > >
> > > Are any of you security experts here capable of bypassing or jamming the
> > > signals ?
> > >
> > > My ADT dealer installer is a chinese guy and he is not that proficient
> > > in  english and even his profession and I had a hard time communicating
> > > with  him.
> >
> > Been there, done that.
> >
> > > So help me out with some suggestions.
> >
> > Take them up on the money back deal. Hire a professional, local company to
> > install your system correctly, and expect to pay more than the ADT dealer
> > wanted. In this business, you definitely get what you pay for.
> > js
>
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