Re: Do YOU ACTUALLY Own Your Equipment??

["Jim" <alarminex@xxxxxxx>]

Crash Gordon wrote:
> "... I have had people call with the story that they are the **new**
> homeowner, which I have found to be a fraudulent statement. They try and
> pull this to get out of their contract. They are to stupid to think I can't
> find out that they do if fact still live there. Caller ID says they are
> calling from the same phone number or cell number that has always been
> listed on the account. Tax records show the house has not been sold. People
> will try anything."
>
> Tell me about it!
>
> I had a lady call me, said she just moved into a house with our system in
> it..could we please come out and get her online ASAP..her ex-hubby was a
> skeez-bag etc. OK. I run one of my sales guys out the same day, test the
> system, reprogram it for her, teach her how to use it. She signs the
> contract (yes I checked public records and she was the registered owner). We
> collect the partial quarter of monitoring from her on site.
>
> 9 MONTHS later and we hadn't recieved any further payments and no response
> from polite collection letters...I finally get her on the phone and she says
> she never wanted monitoring and never signed any damn contract! Yes, she was
> NASTY nasty nasty. Ok fine...I turn off monitoring and remove her code from
> system until we can get this straightened out. I also send her to
> collections. Now all of a sudden she is calling ME everyday...after a few
> days I return her phone call but still refuses to payup. So I send my sales
> guy back out for a face-to-face...
>
> TURNS OUT....she did NOT sign the contract..she had her girlfriend/lover
> sign the contract to defraud us (never thought to ask for photo ID). The
> reason she didn't want her credit dinged was that her ex-hubby had gotten
> sole custody of the kid during the divorce because he had found her in bed
> with the girlfriend and she was going to court to try to get the kid back. A
> REAL sleaze bag living in a million dollar house. Go figure...she tried to
> rip me off! The panel is still locked and I hope it cost her a ton of money
> to get it replaced.


OH MY GOD!

You mean you actually lock your panels? OH what a horrendous beast you
are. Why anyone who locks their panels is just such a nasty nasty
degenerate. A real meany out to defraud their customers. I mean they
OWN the panel and they should rightly have the code so that they can
much easier give it to the next alarm company who they're going to
defraud.

Opppps ...... pardon me. I just had a Campbel moment.