[Message Prev][Message Next][Thread Prev][Thread Next][Message Index][Thread Index]

Re: Do YOU ACTUALLY Own Your Equipment??



"... I have had people call with the story that they are the **new**
homeowner, which I have found to be a fraudulent statement. They try and
pull this to get out of their contract. They are to stupid to think I can't
find out that they do if fact still live there. Caller ID says they are
calling from the same phone number or cell number that has always been
listed on the account. Tax records show the house has not been sold. People
will try anything."

Tell me about it!

I had a lady call me, said she just moved into a house with our system in
it..could we please come out and get her online ASAP..her ex-hubby was a
skeez-bag etc. OK. I run one of my sales guys out the same day, test the
system, reprogram it for her, teach her how to use it. She signs the
contract (yes I checked public records and she was the registered owner). We
collect the partial quarter of monitoring from her on site.

9 MONTHS later and we hadn't recieved any further payments and no response
from polite collection letters...I finally get her on the phone and she says
she never wanted monitoring and never signed any damn contract! Yes, she was
NASTY nasty nasty. Ok fine...I turn off monitoring and remove her code from
system until we can get this straightened out. I also send her to
collections. Now all of a sudden she is calling ME everyday...after a few
days I return her phone call but still refuses to payup. So I send my sales
guy back out for a face-to-face...

TURNS OUT....she did NOT sign the contract..she had her girlfriend/lover
sign the contract to defraud us (never thought to ask for photo ID). The
reason she didn't want her credit dinged was that her ex-hubby had gotten
sole custody of the kid during the divorce because he had found her in bed
with the girlfriend and she was going to court to try to get the kid back. A
REAL sleaze bag living in a million dollar house. Go figure...she tried to
rip me off! The panel is still locked and I hope it cost her a ton of money
to get it replaced.





alt.security.alarms Main Index | alt.security.alarms Thread Index | alt.security.alarms Home | Archives Home