Re: 2 or 4 wire smoke detector question.

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Yah...but no amount of labels on wires will ever work when a bean-counter
decides to cancel a phone line :-)





"Robert L Bass" <RobertLBass@xxxxxxxxxxx> wrote in message
news:xuEni.2976$I76.1368@xxxxxxxxxxx
| We got calls like that occasionally, too.  I had a slightly
| different approach.  If I found out they had disconnected
| the line a tech would go out and connect the alarm to
| the remaining phone lines.  We charged our standard
| rates for the visit unless it was after hours.
|
| Once I explained to the customer that the problem was
| caused by them canceling a phone line there was
| almost never a problem.  I also made it a habit during
| installation to place labels on phone lines used by the
| alarm and, for business customers, to give them a list
| of phone lines and electrical circuits which were critical
| to the alarm and/or CCTV systems.
|
| I don't know how many times this prevented mistakes
| but I assume it was at least somewhat effective since
| we didn't have a lot of canceled line problems.
|
| --
|
| Regards,
| Robert L Bass
|
| =============================>
| Bass Home Electronics
| 941-925-8650
| 4883 Fallcrest Circle
| Sarasota · Florida · 34233
| http://www.bassburglaralarms.com
| =============================>
|
| > The fire trouble won't stop beeping on your alarm. No it's your alarm.
It's
| > beeping due to daily test failure, did you have any work done on your
phone
| > lines recently? No, but our accounting department had several lines
| > disconnected that we weren't using. Oh, would one of those be xxx-yyyy?
Yes,
| > when can you come and fix the beeping? I'm not...your gonna call your
| > accounting department and have them call the phone company and get that
line
| > reinstated. Why...because you need a line for the fire system, actually
you
| > need two lines but one is still working. So you're not coming? Well,
I'll be
| > glad to come at $125.00 per hour and wait for the phone line to be
restored,
| > is this what you want us to do? Silence.
| >
| > I only do commercial now if I know the owner of the business.
| >
| >
| >
| > --
| >
| > Rob Giordano
| > Microsoft MVP - FrontPage
| >
| >
| >
| >
| >
| > "Buggs" <thatsallfolksl@xxxxxxxxx> wrote in message
| > news:VgAni.592$fK1.555@xxxxxxxxxxxxxxx
| > | Crash Gordon wrote:
| > | > yah but commercial stuff has it's own set of idiot problems.
| > |
| > | Ah yes. And to get the list started,....
| > |
| > | "I'm sorry, but the number you dialed is no longer in service."
| > | Cleaning crews don't know password, or don't habla.
| > | New employees didn't get trained.
| > | We changed phone companies to save a nickel a month, now "your" alarm
| > won't
| > | stop beeping.
| > |
| > | js
| > |
| > |
| >
| >
|