Re: 2 or 4 wire smoke detector question.

["Bob La Londe" <nospam@xxxxxxxxx>]

Oh, and the classic.

"Your alarm is beeping and we can't sleep."

"My alarm is not beeping, and I was sleeping just fine until you called."

"You have to come out here and fix it right now."

"Check the keypad and tell me what it say."

"System Ready."

"So you aren't using your alarm, and its not beeping."

"Yes it is.  Come out here and fix it or we are going to rip it off the
wall"

"Well, you can do that if you like.  Its your system.  That type of damage
is specifically not coverd under your warranty or service agreement, and it
won't solve your problem."

"Don't get snotty with us."

"Excuse me.  Its 3 am, and you are calling me to tell me there is nothing
wrong with your alarm system."

"Ok, I will come out.  If its a problem with your alarm I will take care of
it.  If its not you will pay the full overtime service rate for a service
call."

30 minutes later...Ding Dong

"Hi, I'm here to find the source of the beeping in your new home so I can go
home and get back to sleep."

"Its your alarm and you have to fix it."

"How long has your refrigerator door been standing open?" ...

3 days later...

Ring Ring...

"The Security Consultant, how can I help you."

"You sent us a bill for $117.50.  I'm not paying it."

"I told you you would be charging you the full overtime rate for a service
call if there was no problem with your alarm as indicated by your keypad."

"All you did was close the refrigerator."

"Yes, at 3am when I told you already that there was no problem with your
alarm system."

"Well, we will just get another alarm company."

"Ok, just remember to send us written notice of cancellation per the terms
of the contract you signed.  I will be glad to accept your service
termination letter upon receipt of it and payment for your due balance. Good
bye."

<click>

--
Sincerly,

The guy who makes the final decision on who we buy from,
and who we will work for.

Bob La Londe

The Security Consultant
Bob La Londe - Owner
P.O. Box 5720
Yuma, Az 85366

(928) 782-9765 ofc
(928) 782-7873 fax

Licensed Contractor
ROC103044 & ROC103047



"Bob La Londe" <nospam@xxxxxxxxx> wrote in message
news:469e28b2$0$29027$88260bb3@xxxxxxxxxxxxxxxxxxxx
> "BoyntonStu" <stu@xxxxxxxxxx> wrote in message
> news:1184758111.002740.174080@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> Do any 4 wire units have a built in battery backup as do 110 VAC units?
>
> I do not know of any.  They are backup powered by the battery in the alarm
> panel.
>
> However, I get half a dozen calls a year from people claiming the alarm
> connected smoke is beeping.  It never is.
>
> I get some other calls too....
>
> Keypad beeping, but everyithing shows normal on display.
> VCR rewind needed buzzer nearby was active.
>
> Fire Alarm Panel Beeping, but annunciator shows everything normal.
> Paper shredder in communications room indicating jam warning.
>
> Keypad beeping every night at 3:45 am.
> Digital clock on nearby shelf set for 3:45 am alarm.
>
> Window contact beeping.
> Old battery smoke in drawer indicating low battery.
>
> And of course there are the folks who have moved into a house with an
> alarm and never used it, and never serviced it and then want free service
> at 3 am because my alarm is beeping.  LOL.  "No my alarm is fine.  I take
> care of my alarm and have it serviced properly.  Its not beeping.  Is your
> alarm beeping?"
>
>
> --
> Sincerly,
> The guy who makes the final decision on who we buy from,
> and who we will work for.
>
> Bob La Londe
>
> The Security Consultant
> Bob La Londe - Owner
> P.O. Box 5720
> Yuma, Az 85366
>
> (928) 782-9765 ofc
> (928) 782-7873 fax
>
> Licensed Contractor
> ROC103044 & ROC103047
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>



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Posted via a free Usenet account from http://www.teranews.com