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Re: 2 or 4 wire smoke detector question.



I thought I was the only one that got those calls.




"Bob La Londe" <nospam@xxxxxxxxx> wrote in message
news:469e2b6c$0$16285$88260bb3@xxxxxxxxxxxxxxxxxxxx
| Oh, and the classic.
|
| "Your alarm is beeping and we can't sleep."
|
| "My alarm is not beeping, and I was sleeping just fine until you called."
|
| "You have to come out here and fix it right now."
|
| "Check the keypad and tell me what it say."
|
| "System Ready."
|
| "So you aren't using your alarm, and its not beeping."
|
| "Yes it is.  Come out here and fix it or we are going to rip it off the
| wall"
|
| "Well, you can do that if you like.  Its your system.  That type of damage
| is specifically not coverd under your warranty or service agreement, and
it
| won't solve your problem."
|
| "Don't get snotty with us."
|
| "Excuse me.  Its 3 am, and you are calling me to tell me there is nothing
| wrong with your alarm system."
|
| "Ok, I will come out.  If its a problem with your alarm I will take care
of
| it.  If its not you will pay the full overtime service rate for a service
| call."
|
| 30 minutes later...Ding Dong
|
| "Hi, I'm here to find the source of the beeping in your new home so I can
go
| home and get back to sleep."
|
| "Its your alarm and you have to fix it."
|
| "How long has your refrigerator door been standing open?" ...
|
| 3 days later...
|
| Ring Ring...
|
| "The Security Consultant, how can I help you."
|
| "You sent us a bill for $117.50.  I'm not paying it."
|
| "I told you you would be charging you the full overtime rate for a service
| call if there was no problem with your alarm as indicated by your keypad."
|
| "All you did was close the refrigerator."
|
| "Yes, at 3am when I told you already that there was no problem with your
| alarm system."
|
| "Well, we will just get another alarm company."
|
| "Ok, just remember to send us written notice of cancellation per the terms
| of the contract you signed.  I will be glad to accept your service
| termination letter upon receipt of it and payment for your due balance.
Good
| bye."
|
| <click>
|
| --
| Sincerly,
|
| The guy who makes the final decision on who we buy from,
| and who we will work for.
|
| Bob La Londe
|
| The Security Consultant
| Bob La Londe - Owner
| P.O. Box 5720
| Yuma, Az 85366
|
| (928) 782-9765 ofc
| (928) 782-7873 fax
|
| Licensed Contractor
| ROC103044 & ROC103047
|
|
|
| "Bob La Londe" <nospam@xxxxxxxxx> wrote in message
| news:469e28b2$0$29027$88260bb3@xxxxxxxxxxxxxxxxxxxx
| > "BoyntonStu" <stu@xxxxxxxxxx> wrote in message
| > news:1184758111.002740.174080@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| >> Do any 4 wire units have a built in battery backup as do 110 VAC units?
| >
| > I do not know of any.  They are backup powered by the battery in the
alarm
| > panel.
| >
| > However, I get half a dozen calls a year from people claiming the alarm
| > connected smoke is beeping.  It never is.
| >
| > I get some other calls too....
| >
| > Keypad beeping, but everyithing shows normal on display.
| > VCR rewind needed buzzer nearby was active.
| >
| > Fire Alarm Panel Beeping, but annunciator shows everything normal.
| > Paper shredder in communications room indicating jam warning.
| >
| > Keypad beeping every night at 3:45 am.
| > Digital clock on nearby shelf set for 3:45 am alarm.
| >
| > Window contact beeping.
| > Old battery smoke in drawer indicating low battery.
| >
| > And of course there are the folks who have moved into a house with an
| > alarm and never used it, and never serviced it and then want free
service
| > at 3 am because my alarm is beeping.  LOL.  "No my alarm is fine.  I
take
| > care of my alarm and have it serviced properly.  Its not beeping.  Is
your
| > alarm beeping?"
| >
| >
| > --
| > Sincerly,
| > The guy who makes the final decision on who we buy from,
| > and who we will work for.
| >
| > Bob La Londe
| >
| > The Security Consultant
| > Bob La Londe - Owner
| > P.O. Box 5720
| > Yuma, Az 85366
| >
| > (928) 782-9765 ofc
| > (928) 782-7873 fax
| >
| > Licensed Contractor
| > ROC103044 & ROC103047
| >
| >
| > --
| > Posted via a free Usenet account from http://www.teranews.com
| >
|
|
|
| --
| Posted via a free Usenet account from http://www.teranews.com
|




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