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Re: 2 or 4 wire smoke detector question.
All valid reasons why we try never to do residential work.
"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:469e4bfe$0$514$815e3792@xxxxxxxxxxxxxxxxx
> I thought I was the only one that got those calls.
>
>
>
>
> "Bob La Londe" <nospam@xxxxxxxxx> wrote in message
> news:469e2b6c$0$16285$88260bb3@xxxxxxxxxxxxxxxxxxxx
> | Oh, and the classic.
> |
> | "Your alarm is beeping and we can't sleep."
> |
> | "My alarm is not beeping, and I was sleeping just fine until you
called."
> |
> | "You have to come out here and fix it right now."
> |
> | "Check the keypad and tell me what it say."
> |
> | "System Ready."
> |
> | "So you aren't using your alarm, and its not beeping."
> |
> | "Yes it is. Come out here and fix it or we are going to rip it off the
> | wall"
> |
> | "Well, you can do that if you like. Its your system. That type of
damage
> | is specifically not coverd under your warranty or service agreement, and
> it
> | won't solve your problem."
> |
> | "Don't get snotty with us."
> |
> | "Excuse me. Its 3 am, and you are calling me to tell me there is
nothing
> | wrong with your alarm system."
> |
> | "Ok, I will come out. If its a problem with your alarm I will take care
> of
> | it. If its not you will pay the full overtime service rate for a
service
> | call."
> |
> | 30 minutes later...Ding Dong
> |
> | "Hi, I'm here to find the source of the beeping in your new home so I
can
> go
> | home and get back to sleep."
> |
> | "Its your alarm and you have to fix it."
> |
> | "How long has your refrigerator door been standing open?" ...
> |
> | 3 days later...
> |
> | Ring Ring...
> |
> | "The Security Consultant, how can I help you."
> |
> | "You sent us a bill for $117.50. I'm not paying it."
> |
> | "I told you you would be charging you the full overtime rate for a
service
> | call if there was no problem with your alarm as indicated by your
keypad."
> |
> | "All you did was close the refrigerator."
> |
> | "Yes, at 3am when I told you already that there was no problem with your
> | alarm system."
> |
> | "Well, we will just get another alarm company."
> |
> | "Ok, just remember to send us written notice of cancellation per the
terms
> | of the contract you signed. I will be glad to accept your service
> | termination letter upon receipt of it and payment for your due balance.
> Good
> | bye."
> |
> | <click>
> |
> | --
> | Sincerly,
> |
> | The guy who makes the final decision on who we buy from,
> | and who we will work for.
> |
> | Bob La Londe
> |
> | The Security Consultant
> | Bob La Londe - Owner
> | P.O. Box 5720
> | Yuma, Az 85366
> |
> | (928) 782-9765 ofc
> | (928) 782-7873 fax
> |
> | Licensed Contractor
> | ROC103044 & ROC103047
> |
> |
> |
> | "Bob La Londe" <nospam@xxxxxxxxx> wrote in message
> | news:469e28b2$0$29027$88260bb3@xxxxxxxxxxxxxxxxxxxx
> | > "BoyntonStu" <stu@xxxxxxxxxx> wrote in message
> | > news:1184758111.002740.174080@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> | >> Do any 4 wire units have a built in battery backup as do 110 VAC
units?
> | >
> | > I do not know of any. They are backup powered by the battery in the
> alarm
> | > panel.
> | >
> | > However, I get half a dozen calls a year from people claiming the
alarm
> | > connected smoke is beeping. It never is.
> | >
> | > I get some other calls too....
> | >
> | > Keypad beeping, but everyithing shows normal on display.
> | > VCR rewind needed buzzer nearby was active.
> | >
> | > Fire Alarm Panel Beeping, but annunciator shows everything normal.
> | > Paper shredder in communications room indicating jam warning.
> | >
> | > Keypad beeping every night at 3:45 am.
> | > Digital clock on nearby shelf set for 3:45 am alarm.
> | >
> | > Window contact beeping.
> | > Old battery smoke in drawer indicating low battery.
> | >
> | > And of course there are the folks who have moved into a house with an
> | > alarm and never used it, and never serviced it and then want free
> service
> | > at 3 am because my alarm is beeping. LOL. "No my alarm is fine. I
> take
> | > care of my alarm and have it serviced properly. Its not beeping. Is
> your
> | > alarm beeping?"
> | >
> | >
> | > --
> | > Sincerly,
> | > The guy who makes the final decision on who we buy from,
> | > and who we will work for.
> | >
> | > Bob La Londe
> | >
> | > The Security Consultant
> | > Bob La Londe - Owner
> | > P.O. Box 5720
> | > Yuma, Az 85366
> | >
> | > (928) 782-9765 ofc
> | > (928) 782-7873 fax
> | >
> | > Licensed Contractor
> | > ROC103044 & ROC103047
> | >
> | >
> | > --
> | > Posted via a free Usenet account from http://www.teranews.com
> | >
> |
> |
> |
> | --
> | Posted via a free Usenet account from http://www.teranews.com
> |
>
>
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