Re: Problems with door alarm system and cell backup package

["Allan Waghalter" <awaghalter@xxxxxxxxxxx>]

You are welcome.  When you ask a legitimate question, you will get
legitimate answers.... from all of us!
Allan

"McGinn" <McGinn@xxxxxxxxx> wrote in message
news:44ac1e1b$0$23708$a8266bb1@xxxxxxxxxxxxxxxxxxxxxx
> Thanks for finally responding like a gentleman.
>
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> "Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
> news:wAUqg.80238$4L1.77863@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> No, the antenna does not necessarily go outside.  It is simply a higher
>> gain antenna than the little antenna that comes with the cell radio.
>> When dealing with radio, you sometimes can move a transmitter or receiver
>> by a few inches and receive an entirely different result.
>>
>> "McGinn" <McGinn@xxxxxxxxx> wrote in message
>> news:44ac00e3$0$23723$a8266bb1@xxxxxxxxxxxxxxxxxxxxxx
>>> Does the antenna have to be placed outside the apartment ? If so, doesnt
>>> the cell backup package become useless since anybody can steal or make
>>> the antenna outside inoperable ?
>>>
>>>
>>>
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>>> "Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
>>> news:ecTqg.166417$F_3.37701@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>> The cell phone might well need the better antenna to get good
>>>> reception, or the cell radio itself may need to be placed somewhere
>>>> else in the house where it will get a better signal.  I would bet that
>>>> the alarms on zone 3 are trouble signals from the cell phone that are
>>>> being mishandled by the provider or the central station.  The national
>>>> company should be able to resolve the issue.  You might get the antenna
>>>> free if you maintain the position that making it work is their problem.
>>>> If they can't, you'll find someone who can.  It only costs them about
>>>> $15 and they should be willing to absorb that to keep you happy.
>>>>
>>>> Good Luck!
>>>> Allan
>>>>
>>>>
>>>> "Zach" <Zach@xxxxxxxxx> wrote in message
>>>> news:e8gtbq$3dg$1@xxxxxxxxxxxxxxxx
>>>>>I have had multiple problems with door alarm security plus the cell
>>>>>backup package set up by a national company for the last one month.
>>>>>
>>>>> Initially zone 3 was giving them false alarm even though the alarm
>>>>> system was not activated. They came and changed the cell back up
>>>>> panel, the problem remained and then they reprogrammed the cell
>>>>> backup, problem remained and then they replaced the door alarm system
>>>>> panel. Now they are getting communication problem signal between the
>>>>> tower and the radio on premise.
>>>>>
>>>>> The dealers told me they have to install an antenna and if it doesnt
>>>>> work, they will remove the whole system and refund me the money.
>>>>>
>>>>> Anybody know what the freaking problem is and do I have to have an
>>>>> antenna installed to get the cell backup working ?
>>>>>
>>>>> Can a local alarm installer do a better job than this national company
>>>>> and if so whats the best way to find a local installer who can install
>>>>> the system including the cell backup package without signing a long
>>>>> term contract for 2 years.
>>>>>
>>>>> If a national company failed to get the alarm system working in my
>>>>> apartment complex, would a local dealer be able to get the cell backup
>>>>> working without any problems ?
>>>>>
>>>>>
>>>>>
>>>>
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