Re: Problems with door alarm system and cell backup package

["McGinn" <McGinn@xxxxxxxxx>]

Thanks for finally responding like a gentleman.




"Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
news:wAUqg.80238$4L1.77863@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> No, the antenna does not necessarily go outside.  It is simply a higher
> gain antenna than the little antenna that comes with the cell radio.  When
> dealing with radio, you sometimes can move a transmitter or receiver by a
> few inches and receive an entirely different result.
>
> "McGinn" <McGinn@xxxxxxxxx> wrote in message
> news:44ac00e3$0$23723$a8266bb1@xxxxxxxxxxxxxxxxxxxxxx
>> Does the antenna have to be placed outside the apartment ? If so, doesnt
>> the cell backup package become useless since anybody can steal or make
>> the antenna outside inoperable ?
>>
>>
>>
>>
>>
>> "Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
>> news:ecTqg.166417$F_3.37701@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>> The cell phone might well need the better antenna to get good reception,
>>> or the cell radio itself may need to be placed somewhere else in the
>>> house where it will get a better signal.  I would bet that the alarms on
>>> zone 3 are trouble signals from the cell phone that are being mishandled
>>> by the provider or the central station.  The national company should be
>>> able to resolve the issue.  You might get the antenna free if you
>>> maintain the position that making it work is their problem.  If they
>>> can't, you'll find someone who can.  It only costs them about $15 and
>>> they should be willing to absorb that to keep you happy.
>>>
>>> Good Luck!
>>> Allan
>>>
>>>
>>> "Zach" <Zach@xxxxxxxxx> wrote in message
>>> news:e8gtbq$3dg$1@xxxxxxxxxxxxxxxx
>>>>I have had multiple problems with door alarm security plus the cell
>>>>backup package set up by a national company for the last one month.
>>>>
>>>> Initially zone 3 was giving them false alarm even though the alarm
>>>> system was not activated. They came and changed the cell back up panel,
>>>> the problem remained and then they reprogrammed the cell backup,
>>>> problem remained and then they replaced the door alarm system panel.
>>>> Now they are getting communication problem signal between the tower and
>>>> the radio on premise.
>>>>
>>>> The dealers told me they have to install an antenna and if it doesnt
>>>> work, they will remove the whole system and refund me the money.
>>>>
>>>> Anybody know what the freaking problem is and do I have to have an
>>>> antenna installed to get the cell backup working ?
>>>>
>>>> Can a local alarm installer do a better job than this national company
>>>> and if so whats the best way to find a local installer who can install
>>>> the system including the cell backup package without signing a long
>>>> term contract for 2 years.
>>>>
>>>> If a national company failed to get the alarm system working in my
>>>> apartment complex, would a local dealer be able to get the cell backup
>>>> working without any problems ?
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
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