Re: Problems with door alarm system and cell backup package

["Allan Waghalter" <awaghalter@xxxxxxxxxxx>]

No, the antenna does not necessarily go outside.  It is simply a higher gain
antenna than the little antenna that comes with the cell radio.  When
dealing with radio, you sometimes can move a transmitter or receiver by a
few inches and receive an entirely different result.

"McGinn" <McGinn@xxxxxxxxx> wrote in message
news:44ac00e3$0$23723$a8266bb1@xxxxxxxxxxxxxxxxxxxxxx
> Does the antenna have to be placed outside the apartment ? If so, doesnt
> the cell backup package become useless since anybody can steal or make the
> antenna outside inoperable ?
>
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> "Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
> news:ecTqg.166417$F_3.37701@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> The cell phone might well need the better antenna to get good reception,
>> or the cell radio itself may need to be placed somewhere else in the
>> house where it will get a better signal.  I would bet that the alarms on
>> zone 3 are trouble signals from the cell phone that are being mishandled
>> by the provider or the central station.  The national company should be
>> able to resolve the issue.  You might get the antenna free if you
>> maintain the position that making it work is their problem.  If they
>> can't, you'll find someone who can.  It only costs them about $15 and
>> they should be willing to absorb that to keep you happy.
>>
>> Good Luck!
>> Allan
>>
>>
>> "Zach" <Zach@xxxxxxxxx> wrote in message
>> news:e8gtbq$3dg$1@xxxxxxxxxxxxxxxx
>>>I have had multiple problems with door alarm security plus the cell
>>>backup package set up by a national company for the last one month.
>>>
>>> Initially zone 3 was giving them false alarm even though the alarm
>>> system was not activated. They came and changed the cell back up panel,
>>> the problem remained and then they reprogrammed the cell backup, problem
>>> remained and then they replaced the door alarm system panel. Now they
>>> are getting communication problem signal between the tower and the radio
>>> on premise.
>>>
>>> The dealers told me they have to install an antenna and if it doesnt
>>> work, they will remove the whole system and refund me the money.
>>>
>>> Anybody know what the freaking problem is and do I have to have an
>>> antenna installed to get the cell backup working ?
>>>
>>> Can a local alarm installer do a better job than this national company
>>> and if so whats the best way to find a local installer who can install
>>> the system including the cell backup package without signing a long term
>>> contract for 2 years.
>>>
>>> If a national company failed to get the alarm system working in my
>>> apartment complex, would a local dealer be able to get the cell backup
>>> working without any problems ?
>>>
>>>
>>>
>>
>>
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