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Re: Do YOU ACTUALLY Own Your Equipment??



I think the real issue is that within any group of people there will always
be a complete mix of the good, the bad, the ugly, and the outright
scumbags...hey, that almost sounds like a Clint Eastwoork movie.
Unfortunately, this also occurs within the ranks of our customers. I bet
there isn't a single dealer out there that doesn't have his own version of a
horror story...from outright cheats, to having to actually call the police
in one instance I personally had....

Sad, but reality....

RHC

PS: Did you get the fax OK I sent you ?

"Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
news:zB2jf.20611$KP1.9974@xxxxxxxxxxxxxxxxxxxxxxxxx
> Experiences, Experiences. The longer we are in the trade the more we
> collect. I just find it interesting that some that aren't in the day to
> day
> find it easy to critizes the industry, its procedures and ethics. Oh well,
> it takes all kinds to make the world go around.
>
> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:PmYif.16$9x6.308@xxxxxxxxxxxxxxxxxx
>> "... I have had people call with the story that they are the **new**
>> homeowner, which I have found to be a fraudulent statement. They try and
>> pull this to get out of their contract. They are to stupid to think I
> can't
>> find out that they do if fact still live there. Caller ID says they are
>> calling from the same phone number or cell number that has always been
>> listed on the account. Tax records show the house has not been sold.
> People
>> will try anything."
>>
>> Tell me about it!
>>
>> I had a lady call me, said she just moved into a house with our system in
>> it..could we please come out and get her online ASAP..her ex-hubby was a
>> skeez-bag etc. OK. I run one of my sales guys out the same day, test the
>> system, reprogram it for her, teach her how to use it. She signs the
>> contract (yes I checked public records and she was the registered owner).
> We
>> collect the partial quarter of monitoring from her on site.
>>
>> 9 MONTHS later and we hadn't recieved any further payments and no
>> response
>> from polite collection letters...I finally get her on the phone and she
> says
>> she never wanted monitoring and never signed any damn contract! Yes, she
> was
>> NASTY nasty nasty. Ok fine...I turn off monitoring and remove her code
> from
>> system until we can get this straightened out. I also send her to
>> collections. Now all of a sudden she is calling ME everyday...after a few
>> days I return her phone call but still refuses to payup. So I send my
> sales
>> guy back out for a face-to-face...
>>
>> TURNS OUT....she did NOT sign the contract..she had her girlfriend/lover
>> sign the contract to defraud us (never thought to ask for photo ID). The
>> reason she didn't want her credit dinged was that her ex-hubby had gotten
>> sole custody of the kid during the divorce because he had found her in
>> bed
>> with the girlfriend and she was going to court to try to get the kid
>> back.
> A
>> REAL sleaze bag living in a million dollar house. Go figure...she tried
>> to
>> rip me off! The panel is still locked and I hope it cost her a ton of
> money
>> to get it replaced.
>>
>>
>>
>
>


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