Re: DSC 832 on Cable VoIP

[tourman <robercampbell@xxxxxxxxx>]

On Jan 8, 12:29=A0am, Frank Olson
<use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> tourman wrote:
> > On Jan 4, 7:55 pm, Frank Olson
> > <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> >> tourman wrote:
> >>> On Jan 4, 12:14 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> wrote:
> >>>> "tourman" wrote:
> >>>>> RHC: Yes, I can see the panel trying the number of times it's set t=
o
> >>>> call and continue to retry until it either gets through or generates=
 a
> >>>> "failure to communicate" trouble. However, this panel is simply not
> >>>> even trying tro call depending upon what set of signals it is suppos=
ed
> >>>> to send. Manual test, excludes the line, and goes through perfectly.
> >>>> Keypad alarms and regular alarms and restores....it doesn't even pic=
k
> >>>> up the line and try =A0????
> >>>> Bob,
> >>>> This doesn't sound like a VoIP issue. =A0It really seems as though s=
omething else
> >>>> is set wrong in the programming.
> >>>> --
> >>>> Regards,
> >>>> Robert L Bass
> >>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D>
> >>>> Bass Home Electronics
> >>>> DIY Alarm and Home Automation Storehttp://www.bassburglaralarms.com
> >>>> Sales & Service 941-870-2310
> >>>> Fax 941-870-3252
> >>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D>
> >>> To Jim and Bob...yes, that was my first guess; however, I've checked
> >>> all the programming and everything is perfect. Perhaps a default woul=
d
> >>> help; DSC products are funny that way...solves lots of problems not
> >>> solvable any other way for some reason....
> >> Also try reversing the tip and ring (t-1 and r-1 too).
>
> > RHC: UPDATE.....after attaching my laptop to the panel on prem, and
> > uploading it, I quickly saw that "Partition 1 was disabled and
> > Partition 2 was enabled. So the panel wasn't even seeing the existing
> > zones.
>
> > Damn....major stupid mistake...egg on my face. Moral of this
> > story...always upload your panels rather than depend upon keypad
> > programming, and when approaching any problem, check the simple things
> > first...
>
> > Now I kinda wish I hadn't started this thread, so wouldn't have to eat
> > crow.....:))
>
> For shame, Bob... =A0For shame... =A0Would you like an apple pie with you=
r
> crow? =A0:-)

RHC: Well, it might make chewing the feathers a little more palatable
Frank...:))
However, some good must come out of bad situations. At least I feel a
little more comfortable with Rogers Cable home phone service, that I
won't likely be installing the alarm only to find I can't make the
panel communicate over their service. This was the first time I have
ever had trouble (and hopefully the last) with alarm transmission over
cable. At least the fault was my own, which is a lot easier to fix
than fighting with Rogers over a situation they wouldn't likely even
recognize as a real "problem"