Re: DSC 832 on Cable VoIP

[tourman <robercampbell@xxxxxxxxx>]

On Jan 18, 12:57=A0am, mleuck <m.le...@xxxxxxxxx> wrote:
> On Jan 17, 11:35=A0pm, Frank Olson
>
>
>
> <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> > tourman wrote:
> > > On Jan 11, 4:34 pm, mleuck <m.le...@xxxxxxxxx> wrote:
> > >> On Jan 8, 3:35 pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
> > >>> On Jan 8, 1:47 pm, mleuck <m.le...@xxxxxxxxx> wrote:
> > >>>> On Jan 8, 9:28 am, tourman <robercampb...@xxxxxxxxx> wrote:
> > >>>>> On Jan 8, 9:49 am, mleuck <m.le...@xxxxxxxxx> wrote:
> > >>>>>> On Jan 7, 8:29 pm, tourman <robercampb...@xxxxxxxxx> wrote:
> > >>>>>>> On Jan 4, 7:55 pm, Frank Olson
> > >>>>>>> <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> > >>>>>>>> tourman wrote:
> > >>>>>>>>> On Jan 4, 12:14 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> =
wrote:
> > >>>>>>>>>> "tourman" wrote:
> > >>>>>>>>>>> RHC: Yes, I can see the panel trying the number of times it=
's set to
> > >>>>>>>>>> call and continue to retry until it either gets through or g=
enerates a
> > >>>>>>>>>> "failure to communicate" trouble. However, this panel is sim=
ply not
> > >>>>>>>>>> even trying tro call depending upon what set of signals it i=
s supposed
> > >>>>>>>>>> to send. Manual test, excludes the line, and goes through pe=
rfectly.
> > >>>>>>>>>> Keypad alarms and regular alarms and restores....it doesn't =
even pick
> > >>>>>>>>>> up the line and try =A0????
> > >>>>>>>>>> Bob,
> > >>>>>>>>>> This doesn't sound like a VoIP issue. =A0It really seems as =
though something else
> > >>>>>>>>>> is set wrong in the programming.
> > >>>>>>>>>> --
> > >>>>>>>>>> Regards,
> > >>>>>>>>>> Robert L Bass
> > >>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D>
> > >>>>>>>>>> Bass Home Electronics
> > >>>>>>>>>> DIY Alarm and Home Automation Storehttp://www.bassburglarala=
rms.com
> > >>>>>>>>>> Sales & Service 941-870-2310
> > >>>>>>>>>> Fax 941-870-3252
> > >>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D>
> > >>>>>>>>> To Jim and Bob...yes, that was my first guess; however, I've =
checked
> > >>>>>>>>> all the programming and everything is perfect. Perhaps a defa=
ult would
> > >>>>>>>>> help; DSC products are funny that way...solves lots of proble=
ms not
> > >>>>>>>>> solvable any other way for some reason....
> > >>>>>>>> Also try reversing the tip and ring (t-1 and r-1 too).
> > >>>>>>> RHC: UPDATE.....after attaching my laptop to the panel on prem,=
 and
> > >>>>>>> uploading it, I quickly saw that "Partition 1 was disabled and
> > >>>>>>> Partition 2 was enabled. So the panel wasn't even seeing the ex=
isting
> > >>>>>>> zones.
> > >>>>>>> Damn....major stupid mistake...egg on my face. Moral of this
> > >>>>>>> story...always upload your panels rather than depend upon keypa=
d
> > >>>>>>> programming, and when approaching any problem, check the simple=
 things
> > >>>>>>> first...
> > >>>>>>> Now I kinda wish I hadn't started this thread, so wouldn't have=
 to eat
> > >>>>>>> crow.....:))
> > >>>>>> Remember this the next time you slam ADT for programming/install=
ation
> > >>>>>> errors
> > >>>>> RHC: That is bullshit Mark !! =A0I slam ADT locally primarily for=
 their
> > >>>>> poor monitoring, and often lousy and expensive service. But now t=
hat
> > >>>>> you mention it, I routinely see ADT panels with no test signals
> > >>>>> programmed in , no cancel codes programmed in, and excessive dial=
er
> > >>>>> delays programmed in, so their operators don't have to deal with
> > >>>>> customer caused false trips. I've taken over several ADT systems =
that
> > >>>>> DON'T WORK - period !! I've replaced =A0ADT systems that are so o=
ld,
> > >>>>> it's impossible that they work because these old panels cannot be
> > >>>>> programmed for 10 digit dialing. That means some clients have bee=
n
> > >>>>> paying for and counting on protection that hasn't worked for seve=
ral
> > >>>>> years guaranteed. And I'm reasonably sure they don't upload their
> > >>>>> panel settings at the end either...(although that is an assumptio=
n on
> > >>>>> my part)
> > >>>>> As I've said many times, I see just as much crap out there by the
> > >>>>> small companies, probably more so on a statistical basis. But ADT=
 is
> > >>>>> the market leader and should be setting the standards for all of =
us,
> > >>>>> and they clearly aren't in our area (at least on the residential =
side
> > >>>>> of the business)
> > >>>>> I suggest your working for a big alarm company may be clouding yo=
ur
> > >>>>> judgment....
> > >>>> Very possible although I don't tend to base my opinion of all smal=
l
> > >>>> companies based on what I've seen in my area
> > >>>> We get it Robert you hate ADT..jeez
> > >>> RHC: (sigh)...no I don't hate ADT. I am a third party dealer on the=
ir
> > >>> station, although I've chosen not to use them. I "hate" any company
> > >>> that chooses to give lousy service, big or small.......
> > >> Okay so now I'm lost here, you don't hate ADT yet going by the 2nd
> > >> part of that statement and this previous post you do
>
> > >> "RHC: That is bullshit Mark !! =A0I slam ADT locally primarily for t=
heir
> > >> poor monitoring, and often lousy and expensive service. But now that
> > >> you mention it, I routinely see ADT panels with no test signals
> > >> programmed in , no cancel codes programmed in, and excessive dialer
> > >> delays programmed in, so their operators don't have to deal with
> > >> customer caused false trips. I've taken over several ADT systems tha=
t
> > >> DON'T WORK - period !! I've replaced =A0ADT systems that are so old,
> > >> it's impossible that they work because these old panels cannot be
> > >> programmed for 10 digit dialing. That means some clients have been
> > >> paying for and counting on protection that hasn't worked for several
> > >> years guaranteed. And I'm reasonably sure they don't upload their
> > >> panel settings at the end either...(although that is an assumption o=
n
> > >> my part)"
>
> > > RHC: What the devil don't you understand here. Companies big and smal=
l
> > > that run shoddy operations are part a very large problem in our
> > > industry. Its not exclusively ADT, or Brinks for that matter....or Jo=
e
> > > Blow local alarm company either !
> > > =A0I'ts not who they are; it's what they are.I can't make it any simp=
ler
> > > than that !
>
> > Bozo Companies aren't limited to the alarm trade either. =A0The fire
> > protection industry is chalker-block full of "Bozos"...
>
> Frank gets it even tho he's Canadian

RHC: Mark, do you have something against us Canucks ? We love
you........:))