Re: VONTAGE

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Sounds like what Cox Cable uses here...Arris Touchstone box and we've  had
very little problems running alarms through them. The box only has 4 AA
battery backup (they say 8 hrs, but probably half that). I have only one
client who's box locks up once in a while, but she knows to reset it when
she sees Telco Trouble on the keypad.

The biggest problem with these things is they install them ANYWHERE in the
house (like under the kids bed) and then back feed the house from there on
the SNI's copper. PITA.

Cox swears it's a POTS line, but I seriously doubt it.




--
**Crash Gordon**







"Frank Olson" <use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:jEsem.114141$Qg6.75988@xxxxxxxxxxxxxxx
> CH®IS wrote:
>>> "tourman" wrote...
>>>
>>> RHC: Yeah, I've had loads of clients come to me with VoIP service and
>>> they never want to understand that this service is unreliable with an
>>> alarm. So their next step is to call another company who doesn't give
>>> a shit, and hooks them up anyway just for the money. It almost seems
>>> dealers who do the right thing are punished by the scummy ones who
>>> don't care about anything other than that monthly RMR. And if you try
>>> to sell the client on the proper IP connecting device, they won't
>>> spend a dime on it.....
>>>
>>> Although it might be hard to swallow at times, you are doing the right
>>> thing !! And if they care that little about the alarm, then the hell
>>> with them....you're better off getting rid of them
>>>
>>
>> Any idea what Shaw's digital phone service is?  Aparently it's not VoIP.
>>
>> We've had a couple of customers switch to it and haven't had any problems
>> so far.  And the Shaw techs seem to know more about how not to mess up a
>> line seizure phone connection than Telus does.  They just take Telus'
>> incoming line off and replace it with theirs, not bothering to "fix" this
>> strange connection they don't understand.
>>
>> http://www.shaw.ca/en-ca/ProductsServices/DigitalPhone/AboutDigitalPhone/HomeSecurity.htm -
>> Chris
>
>
> It is VOIP.  It uses a cable modem at the subscriber's premise.  The modem
> has a small stand by battery that's good for about four hours (or so the
> tech I talked to said).  If the phone line is mission critical you
> definitely need a UPS.  Some municipalities won't allow it for use on a
> fire alarm system (even with GSM as a backup).