Re: Problem With ADT System - Need Advice

["Russell Brill" <russwbrill@xxxxxxxxxxxxx>]

The 800mhz to 900mhz stuff must only be available in Europe, 433mhz must be
the North American equipment...

"tourman" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:1167529019.091380.256170@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Jeez, I don't think they ever had any at that frequency. As far as my
> old memory will allow me, I think it's always been 433 MHZ stuff (but
> don't quote me on that point). They only came in lately with dedicated
> compatible wireless for their panels (as far as I can remember), so I
> don't believe they ever made 900 MHZ stuff. I know their current stuff
> is pretty good, and other than the usual battery changing crap, it
> doesn't give much trouble. Have had a bit of difficulty with getting
> rid of RF Trouble indicators (sometimes have to power down / power up
> like the DSC stuff), but overall, it's FAR better than DSC's junk !!
> Only other issue is if you have a number of the smaller door/window
> contacts, and one of the batteries goes bad, there is no way at the LCD
> keypad to see exactly what zone is in trouble. So you end up having to
> change all the DL 2450 3.0 volt batteries in all the small door and
> window contacts.However,  if you can access the event log from your
> laptop, it will show you which expansion input the trouble is on, so
> you can correlate that with the appropriate zone. But that's a pretty
> stupid way to do things. Small point I think, but irritating as
> hell....
>
> I generally avoid all wireless like the bubonic plague, so I don't have
> a whole lot out there. But what I do have of the Paradox stuff seems to
> work OK.
>
> RHC
>
> Russell Brill wrote:
>> Is their 900mhz wireless stuff any good?
>>
>> "tourman" <rh.campbell@xxxxxxxxxxxxx> wrote in message
>> news:1167519930.220334.24030@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> > That doesn't surprise me. Other than a few minor product design flaws
>> > (and who's equipment is perfect), I have nothing but the best to say
>> > about this company. You and I are their customers, and they are smart
>> > enough to realize that, just as I'm sure you and I treat our own
>> > customers the exact same way. And given the fact that they are a large
>> > company, good personal customer service from them approaches the level
>> > of a near miracle. !!!!!!
>> >
>> > Their tech support is damn good as well. I remember sending them a
>> > technical question at about 1pm on a Sunday, thinking I would have to
>> > wait until at least Monday or Tuesday to receive an answer. A thorough
>> > and detailed response was on my computer by 3pm that same day....
>> >
>> > Credit where credit is due. I hope they never sell out to some bottom
>> > feeder....
>> >
>> > RHC
>> >
>> >
>> > Matt Ion wrote:
>> >> tourman wrote:
>> >>
>> >> > BTW, its not likely that ADT would consider buying Paradox
>> >> > equipment.
>> >> > Some years ago, the story goes they tried to purchase the company
>> >> > and
>> >> > the owner wouldn't sell. Since then, ADT( in our area anyway) tell
>> >> > clients that Paradox is junk !!
>> >>
>> >> I'm glad they didn't - Paradox has been awesome to me.  When I needed
>> >> C-form
>> >> dome PIRs (well actually, I just needed one with a NO contact), Burtek
>> >> didn't
>> >> have any in stock and wanted a minimum order of 200 to get them in.  I
>> >> contacted
>> >> Paradox to ask if they could suggest another local distributor, or
>> >> provide me
>> >> schematics for the one I had so I could modify it appropriately, or
>> >> even
>> >> just
>> >> sell me one directly...
>> >>
>> >> Instead, they apologized for the hassle and promised to send me one
>> >> for
>> >> free.
>> >> When the box arrived, there were five of them.  Considering it
>> >> probably
>> >> only
>> >> cost them about $10 each, that's a lot of good will, customer loyalty,
>> >> and
>> >> publicity (for those of you reading this message ;) to get for a
>> >> measley
>> >> $50.
>> >
>