Re: Problem With ADT System - Need Advice

["tourman" <rh.campbell@xxxxxxxxxxxxx>]

Jeez, I don't think they ever had any at that frequency. As far as my
old memory will allow me, I think it's always been 433 MHZ stuff (but
don't quote me on that point). They only came in lately with dedicated
compatible wireless for their panels (as far as I can remember), so I
don't believe they ever made 900 MHZ stuff. I know their current stuff
is pretty good, and other than the usual battery changing crap, it
doesn't give much trouble. Have had a bit of difficulty with getting
rid of RF Trouble indicators (sometimes have to power down / power up
like the DSC stuff), but overall, it's FAR better than DSC's junk !!
Only other issue is if you have a number of the smaller door/window
contacts, and one of the batteries goes bad, there is no way at the LCD
keypad to see exactly what zone is in trouble. So you end up having to
change all the DL 2450 3.0 volt batteries in all the small door and
window contacts.However,  if you can access the event log from your
laptop, it will show you which expansion input the trouble is on, so
you can correlate that with the appropriate zone. But that's a pretty
stupid way to do things. Small point I think, but irritating as
hell....

I generally avoid all wireless like the bubonic plague, so I don't have
a whole lot out there. But what I do have of the Paradox stuff seems to
work OK.

RHC

Russell Brill wrote:
> Is their 900mhz wireless stuff any good?
>
> "tourman" <rh.campbell@xxxxxxxxxxxxx> wrote in message
> news:1167519930.220334.24030@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > That doesn't surprise me. Other than a few minor product design flaws
> > (and who's equipment is perfect), I have nothing but the best to say
> > about this company. You and I are their customers, and they are smart
> > enough to realize that, just as I'm sure you and I treat our own
> > customers the exact same way. And given the fact that they are a large
> > company, good personal customer service from them approaches the level
> > of a near miracle. !!!!!!
> >
> > Their tech support is damn good as well. I remember sending them a
> > technical question at about 1pm on a Sunday, thinking I would have to
> > wait until at least Monday or Tuesday to receive an answer. A thorough
> > and detailed response was on my computer by 3pm that same day....
> >
> > Credit where credit is due. I hope they never sell out to some bottom
> > feeder....
> >
> > RHC
> >
> >
> > Matt Ion wrote:
> >> tourman wrote:
> >>
> >> > BTW, its not likely that ADT would consider buying Paradox equipment.
> >> > Some years ago, the story goes they tried to purchase the company and
> >> > the owner wouldn't sell. Since then, ADT( in our area anyway) tell
> >> > clients that Paradox is junk !!
> >>
> >> I'm glad they didn't - Paradox has been awesome to me.  When I needed
> >> C-form
> >> dome PIRs (well actually, I just needed one with a NO contact), Burtek
> >> didn't
> >> have any in stock and wanted a minimum order of 200 to get them in.  I
> >> contacted
> >> Paradox to ask if they could suggest another local distributor, or
> >> provide me
> >> schematics for the one I had so I could modify it appropriately, or even
> >> just
> >> sell me one directly...
> >>
> >> Instead, they apologized for the hassle and promised to send me one for
> >> free.
> >> When the box arrived, there were five of them.  Considering it probably
> >> only
> >> cost them about $10 each, that's a lot of good will, customer loyalty,
> >> and
> >> publicity (for those of you reading this message ;) to get for a measley
> >> $50.
> >