Re: Problem With ADT System - Need Advice

[Matt Ion <soundy106@xxxxxxxxx>]

tourman wrote:

> BTW, its not likely that ADT would consider buying Paradox equipment.
> Some years ago, the story goes they tried to purchase the company and
> the owner wouldn't sell. Since then, ADT( in our area anyway) tell
> clients that Paradox is junk !!

I'm glad they didn't - Paradox has been awesome to me.  When I needed C-form
dome PIRs (well actually, I just needed one with a NO contact), Burtek didn't
have any in stock and wanted a minimum order of 200 to get them in.  I contacted
Paradox to ask if they could suggest another local distributor, or provide me
schematics for the one I had so I could modify it appropriately, or even just
sell me one directly...

Instead, they apologized for the hassle and promised to send me one for free.
When the box arrived, there were five of them.  Considering it probably only
cost them about $10 each, that's a lot of good will, customer loyalty, and
publicity (for those of you reading this message ;) to get for a measley $50.