Re: Problem With ADT System - Need Advice

["Roland Moore" <roland@xxxxxxxxxxxx>]

Sounds like Paradox cares about its customers.

"Matt Ion" <soundy106@xxxxxxxxx> wrote in message
news:VkAlh.543136$R63.386313@xxxxxxxxxxxx
> tourman wrote:
>
>> BTW, its not likely that ADT would consider buying Paradox equipment.
>> Some years ago, the story goes they tried to purchase the company and
>> the owner wouldn't sell. Since then, ADT( in our area anyway) tell
>> clients that Paradox is junk !!
>
> I'm glad they didn't - Paradox has been awesome to me.  When I needed
> C-form dome PIRs (well actually, I just needed one with a NO contact),
> Burtek didn't have any in stock and wanted a minimum order of 200 to get
> them in.  I contacted Paradox to ask if they could suggest another local
> distributor, or provide me schematics for the one I had so I could modify
> it appropriately, or even just sell me one directly...
>
> Instead, they apologized for the hassle and promised to send me one for
> free. When the box arrived, there were five of them.  Considering it
> probably only cost them about $10 each, that's a lot of good will,
> customer loyalty, and publicity (for those of you reading this message ;)
> to get for a measley $50.