Re: CADDX NX-6 question from homeowner

[Crash Gordon® <NONE@xxxxxxxx>]

Wierd..I agree with you, maybe it's the way Jim states his case.

I guess I have kept so many of my clients over the 20+ years I just =
don't bother worrying about anyone else taking care of them. However, as =
I mentioned earlier, I do install plain vanilla stuff too.


"Jackcsg" <nospam@xxxxxxxxxx> wrote in message =
news:lfednd9ayNhhKczfRVn-1Q@xxxxxxxxxxxxxxx
> I can see Jim's point. You have to remember too that DMP and =
Radionic's
> started out to cater to the more commercially driven dealer. It wasn't =
up
> until about 10 years ago for Radionic's, and less than that for DMP, =
that
> they started to look at the lower end markets. That drive was =
primarily
> based on volume for some of the larger dealers peddling the =
residential
> market. Unfortunately, and in my opinion, and in the history of the
> industry...a lot of dealers came and went, and/or sold out to other =
dealers,
> or Nationals.
> Let's face it, there are a ton of idiots in this Industry. If you =
haven't
> realized it after 20 years of being in the Industry now, you're never =
going
> to get it. I use DMP for a lot of reasons, and it fits my individual =
niche,
> but at the top of the list is keeping idiots away from my equipment.
> Customers included! I've only lost a handful of customers over the =
years,
> and none was due to equipment problems, or anything technical, or
> functional. I don't lock people into anything. I have an agreement to
> perform, as do my clients. They're free to do whatever they choose, =
and I'd
> gladly help them as long as they have honored their word to me, and =
don't
> owe me any money for services rendered. But I've also had other =
dealers try
> to put the screws to me as well. One was another Radionic's dealer who =
was
> pissed at me because I took a school bid away from them. I had another
> dealer in CO. sink my deal with a National Contract.
> I have some faith in people, but I sure as hell have no Trust in other
> dealers. I, and many other dealers for DMP have an invested interest =
in why
> every Tom, Dick, or Harry can't just pick up the phone and get a warm =
and
> fuzzy feeling from them. I'm just sorry a few good people with good
> intentions get rubbed the wrong way by it. That's all I can say.
>=20
> "Jim" <alarminex@xxxxxxx> wrote in message
> news:1112634457.051933.218440@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>=20
> Crash Gordon=AE wrote:
> > And, why would I worry about the ablities of some other alarm
> company? There are many alarm panels I don't mess with, why should I
> worry if another company can service my systems?
> >
> > It's like trying to write univerally accepted html for all browsers
> all versions...good luck.
> >
> >
>=20
>=20
> You're right about that. I feel the same way. But, in the past, when
> I've gone into a home or business and there's one of your type panels
> and I've called mfg for assistance to get the panel going for the
> client, I get all the crap about ......... where did I get the panel
> ....... who installed it ....... have you ever bought from us before
> ......... Who's the dealer who installed it ...... call the other
> dealer ......... can't spend time now, very busy ......... have to
> replace the panel ....... have to go through an authorized dealer
> .......... THAT's BS. The fact is  ...... I've got one of their =
panels,
> I'm trying to get it going, they don't want a thing to do with it
> unless I've done business with them or use their panels regularly. Oh
> really? So they just alienated another dealer. Good work. Great
> marketing plan.
>=20
> I don't have time for that crap. Never did, never will. They want me =
to
> use their equipment, they can start out by co-operating with me. If
> they put me off, they're history. The consumer knows diddly wink about
> their product and if they were smart, they'd see that * I'M * their
> customer, not the consumer. Just as you do, I give the customer what I
> think is best for them. Any manufacturer that doesn't co-operate with
> me, doesn't even get on the list for consideration. Anyone who want's =
a
> Ferrari, knows what they are buying and is buying it exactly because =
it
> *is* exclusive.  Any end user who buys a burglar alarm panel of this
> type, has never even heard of it and only knows what they're told by
> the dealer. And I'm sure they're not told what the exclusivity of it
> can result in for them. If you do that and you can live with that.
> .... fine ..... I wont.
>=20
> In years past, these companys used to ask to come to do presentations
> at association meetings. I'd relish the opportunity of waiting for =
them
> to complete their presentations and then tearing them down to
> sputtering inanities trying to justify the exclusivity of their
> equipment. They couldn't and never will be able to. They don't ask to
> come anymore.
>=20
> Jack seems to be using the DMP products in a manner that requires =
those
> features. Thats his market and somebody's got to fill it. If a product
> can do great things and there are requirements for those features, =
then
> the product is justified. If the requirements are not there and the
> product is still used ........ the client is being trapped by the
> dealer. But ............ I guess that's a kind of a market too.
>=20
>