Re: Active home pro stopped working

["Tim Dolan" <tims-pool-leagues@xxxxxxxx>]

"Tim Dolan" <tims-pool-leagues@xxxxxxxx> wrote in message
news:fqGHh.6736$jx3.4077@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> "Dave Houston" <nobody@xxxxxxxxxxxx> wrote in message
> news:45ef02d8.1285086437@xxxxxxxxxxxxxxxx
>> "John" <noaddress@xxxxxxxxxxxxxxxxx> wrote:
>>
>>>
>>>"Tim Dolan" <tims-pool-leagues@xxxxxxxx> wrote in message
>>>news:TUCHh.7753$re4.469@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>>
>>>> "BruceR" <razrbruce@xxxxxxxxxxxxxxx> wrote in message
>>>> news:45ec7a83$0$5823$4c368faf@xxxxxxxxxxxxxxxxx
>>>>> IIRC, in one of the drop down menus you can specify which house code
>>>>> to
>>>>> monitor. Be sure the one you want is checked.
>>>>>
>>>>> Tim Dolan wrote:
>>>>>> Hi,
>>>>>>   Well, the x10 tech support phone automated system doesn't work. The
>>>>>> customer support phone automated system doesn't work. I couldn't even
>>>>>> get a sales person. Wow.
>>>>>>   This group has been great. Wonder why I even bothered with the
>>>>>> company. Please help.
>>>>>>    It appears that my Active Home Pro has stopped working.
>>>>>>    The only thing I can think of is I had to turn on and off many
>>>>>> circuit breakers looking of a light fixture I was repairing.
>>>>>>    I opened the program and I get a warning saying that the interface
>>>>>> isn't connected and I see a tiny icon in the lower left task bar
>>>>>> saying hardware not connected.
>>>>>>    I plugged it in and checked the usb plug as suggested and no
>>>>>>    change. I removed the batteries and put them back in and no
>>>>>> change.
>>>>>>   I see the icons for my devices and I hear them click on and off
>>>>>> when I do it with the mouse, but lights do not respond.
>>>>>>    Any suggestions?
>>>>>>                          Tim fm CT
>>>>>
>>>> When the program opens I get the indication that it's registered and
>>>> then
>>>> I get the screen that says the interface is not connected. That as far
>>>> as
>>>> I can get.
>>>>               Tim fm CT
>>>In addition to removing the batteries did you disconnect it from the
>>>AC power while the batteries were removed?  They are known to get
>>>into a lock-up condition and that is the only way to fix it.
>>>
>>
>> I think both you and Bruce are thinking of ActiveHome and the CM11A. The
>> OP
>> is asking about ActiveHomePRO and the CM15A. While I haven't followed it
>> closely I do not recall any lockup complaints about the CM15A.
>>
>> For the OP, you probably will have much better luck if you ask your
>> questions in the X-10 forums on the X-10 web site. There are many
>> CM15A/AHP
>> users there. I suspect you have an issue with the USB connection under
>> XP.
>>
>>     http://www.x10community.com/forums/index.php#2
>>
>> http://davehouston.net
>> http://tech.groups.yahoo.com/group/roZetta/
>> roZetta-subscribe@xxxxxxxxxxxxxxx
>
> Thanks Dave,
>                    I'll do it.
>                                 Tim fm CT
I did it. Still no go.
                           Tim fm CT