Re: Active home pro stopped working

["Tim Dolan" <tims-pool-leagues@xxxxxxxx>]

"BruceR" <razrbruce@xxxxxxxxxxxxxxx> wrote in message
news:45ec7a83$0$5823$4c368faf@xxxxxxxxxxxxxxxxx
> IIRC, in one of the drop down menus you can specify which house code to
> monitor. Be sure the one you want is checked.
>
> Tim Dolan wrote:
>> Hi,
>>   Well, the x10 tech support phone automated system doesn't work. The
>> customer support phone automated system doesn't work. I couldn't even
>> get a sales person. Wow.
>>   This group has been great. Wonder why I even bothered with the
>> company. Please help.
>>    It appears that my Active Home Pro has stopped working.
>>    The only thing I can think of is I had to turn on and off many
>> circuit breakers looking of a light fixture I was repairing.
>>    I opened the program and I get a warning saying that the interface
>> isn't connected and I see a tiny icon in the lower left task bar
>> saying hardware not connected.
>>    I plugged it in and checked the usb plug as suggested and no
>>    change. I removed the batteries and put them back in and no change.
>>   I see the icons for my devices and I hear them click on and off
>> when I do it with the mouse, but lights do not respond.
>>    Any suggestions?
>>                          Tim fm CT
>
When the program opens I get the indication that it's registered and then I
get the screen that says the interface is not connected. That as far as I
can get.
               Tim fm CT