Re: Caddx NX8E

[ABLE1 <someone@xxxxxxxxxxx>]

On 8/17/2015 11:02 AM, E DAWSON wrote:
>> Ed,
>>
>> Interesting.  The last time I looked at IPDatatel the Networx equipment
>> was not included.  Now it is.
>>
>> However, according to the docs the NX8E is not on the list of supported
>> panels.  The NX8-6-4-V2 panels are supported.  See page 24 here:
>> https://ipdatatel.com/downloads/M-IPD-BAT-CDMA-072315.2.2.pdf
>>
>> As a side note, GE/UTC Tech Support will not recognize this equipment.
>> And will like not provide any help since they just say it is not
>> supported.
>>
>> Thanks for the input.
>>
>> Les
>>
>
> Hi Les,
>
> Actually, all version 2 of the panels can be used, NX 4-6-8. An 8E version
> is a version 1 just like a plain 8. Also, I have never had any problem
> getting help from GE tech support, although you do have to know how to ask.
>
> There are specific ways to program the NXv2 panels when using the IPdatatel
> equipment. I got all the info over time by speaking to different techs at
> IPdatatel. If you let me know exactly what you will be doing with it, I can
> tell you exactly how to program the panel to achieve the results that you
> need. The device on a Networx panel reads everything from the event buffer
> and it is transmitted to the cs and the customer, depending on what you may
> have enabled for the customer to receive.
>
> I do not use the tip & ring to transmit. I call up Ipdatatel and tell them
> to enable GSM emulation on all systems. That is how we get triple redundancy
> when there is an available telco line. Some of their techs will resist at
> first, I tell them that I know what I am doing and to just do it. The senior
> guys know better.
>
> It is worth investigating. You will find that as you become more familiar,
> your expertise will grow with what you can do with their equipment.
>
>

Ed,

Again thanks for the input.  This whole thread started with Bob asking
about an 8E issue.  That being said most of this discussion with
IPDatatel only deals with the V2 NX stuff and will NOT work with the 8E.

Unless of course you just use the generic Tip/Ring hook up.

Now that I know the IPDatatel works with the V2 it will cause me to look
into it as a alternative to ADC.  Which brings up the next question.

Besides arm/disarm, history, email or text notification what other bells
and whistles can this equipment or service provide to the end user in
the way of features??

Looking at the web pages it seems a little hard to find or I am just not
savvy enough on their site to find.  I know I can request info but, that
is generally a last resort to me.

Thanks,

Les