Re: NetTalk Duo VoIP

[tourman <robercampbell@xxxxxxxxx>]

On Mar 27, 11:48=A0pm, "Doug" <d...@xxxxxxx> wrote:
> "tourman" <robercampb...@xxxxxxxxx> wrote in message
>
> news:9d7b4b1e-1070-4efd-b190-ecce78ef2c95@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> On Mar 27, 9:04 pm, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
>
>
>
> > Every technology in existence has its problems...nothing should go
> > without concern.
>
> > POTS lines get garbled or even die in rainy weather.
> > VoIP is subject to bandwidth, echoes, and the high compression of data
> > streams.
> > DSL is just plain too noisy.
> > GSM works as long as someone maintains the local cell towers.
> > IP works as long as the customer pays their bill.
>
> > We do the best we can with what we have.
>
> > Jim Rojas
> > Technical Manuals Online!http://www.tech-man.com
> > 8002 Cornwall Lane
> > Tampa, FL 33615-4604
> > 813-884-6335
> >RHC: Well, I'm going to be testing this device on a DSL high speed
> >connection over a POTS line, and it's using Contact ID, so we'll see
> >what we see....
>
> What you'll see is how well the device works on your home/office line at =
the
> time of testing.
>
> Unfortunately since its Voip and subject to the same issues as any other
> Voip service it won't tell you much about how it will perform in the fiel=
d
> tomorrow, next week or next month.
>
> Other than using it for voice, fax and possibly using it for downloading =
I'm
> not sure what attraction this device holds for anyone in the alarm indust=
ry,
> if the customer has no land line and has broadband then they probably
> already have Voip of some sort and liability wise you would probably be
> better off using their Voip (with a suitable disclaimer), rather than you
> providing or recommending a Voip device for them to use.
>
> If they have no land line or Voip but have broadband, then in my opinion =
you
> would be better off using an IP communicator.
>
> With the low cost of cellular devices and the low monthly rates available=
 I
> prefer to use cellular for backup for those customers who choose to use V=
oip
> for their alarm service.
>
> Doug

RHC: Your logic is sound ! I doubt there is little difference though
between the situation where you use the clients VoIP (with legal
disclaimers), or you use this little device (with the same legal
disclaimers).
At least I can say it has been tested to some degree, but as long as
the client knows in writing of it's limitations, and I'm not actually
recommending it - totally his choice to make - it's pretty much the
same thing. Thinking this through, it's not something I want to leave
up on my website since that could well be considered "tacit
approval"...

Your post does bring up the point though, that no matter what we do,
unless the unit has been"manufacturer approved" for use with alarms on
the internet, there will always be more legal exposure....this doesn't
leave the industry in a very good position...CYA remains the word of
the day....