Re: Bosch Panel dilaing

["ABLE1" <royboynospam@xxxxxxxxxxxxx>]

>>> Try a 3 second pause before the 1888...
>>>
>>> Make sure the prefix field has no funky characters in it.
>>>
>>> If it still doesn't work, give me a call and I can remote access the
>>> panel
>>> to see whats up.
>>>
>>> Jim Rojas
>>> (813) 884-6335
>>
>> Jim,
>>
>> He said that while listening in on the line it would go off hook had dial
>> tone for a few seconds then it would dial.  It was just not either
>> sending
>> the one(1) or the one(1) was not being heard.
>>
>> At this point it is working.  He(my friend) is on vacation for a week.  I
>> will pass on your input and phone number.
>>
>> Thanks,
>>
>> Have a good weekend.
>>
>> Les
>>
>>
>
> If your friend has voice mail, The dial tone makes a special sound that
> may be blocking the 1 from being heard. This is why I suggested waiting 3
> seconds before the 1.
>
> Jim Rojas
>

I understand what you are saying but that is doubtful.  This is for three
apartment buildings.  Two have these Bosch panels installed and the third
has a GE Fireworx installed.  The lines were just activated on Thursday and
he went on Friday to connect and set up the dialers.  As he told me the
panel had a initial delay of a few seconds and then he added the additional
delay after the 1 and before the 888.  When he listened in he said he heard
about 6-7 seconds of dial tone before it started to dial.  Once he put in
the 11888 it worked just fine.

Before he did all of this it communicated just fine on a residents line with
out the extra delay and with out the 11888.  After he got the first panel to
work on the new lines with the 11888 he went to the second and had to do the
same thing to get it to communicate.  The third panel was the GE Fireworx
and it worked just fine first time on 1888 and no delay entered.

As you say Voicemail could cause this to happen but all 6 lines were
activated at the same time and 4 of the 6 (with the Bosch) worked this way.
Really weird to say the least.  It is as if the first 1 is either not be
sent or not being heard.  Very difficult to determine.

Once he gets back from his week in the sun and fun I am sure there will be
some time spent doing some more diagnostics.  Until then it is all
speculation.

Thanks for the input.

Les