Re: Bosch Panel dilaing

["Rockytsquirrel" <gafa@xxxxxxx>]

we have some DSL  customers  we have to add a six second delay after
off-hook  to dial.
it seems the local  at&t  switch  needs that much time to setup the voice
reader for the line..
It's easy to spot,  there's a series of beeps after off-hook..

RTS



"Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
news:88DQn.37421$rU6.18478@xxxxxxxxxxxxxxx
> ABLE1 wrote:
>> "Jim Rojas"<jrojas@xxxxxxxxxxxx>  wrote in message
>> news:xmyQn.47825$Ak3.38991@xxxxxxxxxxxxxxx
>>> ABLE1 wrote:
>>>> Hello all,
>>>>
>>>> A friend of mine (another dealer) was having a problem today with a
>>>> Bosch
>>>> panel FPD7024.  When he connect to the phone lines and tried to
>>>> communicate
>>>> a automated voice would come on the line saying
>>>>
>>>> "You must dial a 1 before the area code to complete this call".
>>>>
>>>> So he checked and the 1 was there before the 888.  It was dialing pulse
>>>> so
>>>> he changed to touch tone same thing.  These are new dedicated phone
>>>> lines
>>>> just for the fire panels in a apartment building.  He tried both lines
>>>> and
>>>> the same thing.
>>>>
>>>> He then programmed in a 3 second delay after the 1 and before the 888
>>>> no
>>>> change.
>>>>
>>>> I told him to try and use one of my receivers on a 800 number and the
>>>> same
>>>> thing.  He then tried a tenant's number and it worked as it should.
>>>>
>>>> He then tried to dial the 888 with his butt set and it worked ok.
>>>>
>>>> While running out of solutions I suggested he program a 11888 into the
>>>> panel.
>>>>
>>>> He did this and signals went thru without any problem.
>>>>
>>>> Anyone ever experience this before and what would be the cause??
>>>>
>>>> Does anyone know if the planets and stars are aligned with bad mojo or
>>>> something??
>>>>
>>>> Weird day.
>>>>
>>>> Later,
>>>>
>>>> Les
>>>>
>>>>
>>>
>>> Try a 3 second pause before the 1888...
>>>
>>> Make sure the prefix field has no funky characters in it.
>>>
>>> If it still doesn't work, give me a call and I can remote access the
>>> panel
>>> to see whats up.
>>>
>>> Jim Rojas
>>> (813) 884-6335
>>
>> Jim,
>>
>> He said that while listening in on the line it would go off hook had dial
>> tone for a few seconds then it would dial.  It was just not either
>> sending
>> the one(1) or the one(1) was not being heard.
>>
>> At this point it is working.  He(my friend) is on vacation for a week.  I
>> will pass on your input and phone number.
>>
>> Thanks,
>>
>> Have a good weekend.
>>
>> Les
>>
>>
>
> If your friend has voice mail, The dial tone makes a special sound that
> may be blocking the 1 from being heard. This is why I suggested waiting 3
> seconds before the 1.
>
> Jim Rojas
>
>
>