Re: Bosch Panel dilaing

[Jim Rojas <jrojas@xxxxxxxxxxxx>]

ABLE1 wrote:
> Hello all,
>
> A friend of mine (another dealer) was having a problem today with a Bosch
> panel FPD7024.  When he connect to the phone lines and tried to communicate
> a automated voice would come on the line saying
>
> "You must dial a 1 before the area code to complete this call".
>
> So he checked and the 1 was there before the 888.  It was dialing pulse so
> he changed to touch tone same thing.  These are new dedicated phone lines
> just for the fire panels in a apartment building.  He tried both lines and
> the same thing.
>
> He then programmed in a 3 second delay after the 1 and before the 888 no
> change.
>
> I told him to try and use one of my receivers on a 800 number and the same
> thing.  He then tried a tenant's number and it worked as it should.
>
> He then tried to dial the 888 with his butt set and it worked ok.
>
> While running out of solutions I suggested he program a 11888 into the
> panel.
>
> He did this and signals went thru without any problem.
>
> Anyone ever experience this before and what would be the cause??
>
> Does anyone know if the planets and stars are aligned with bad mojo or
> something??
>
> Weird day.
>
> Later,
>
> Les
>
>

Try a 3 second pause before the 1888...

Make sure the prefix field has no funky characters in it.

If it still doesn't work, give me a call and I can remote access the
panel to see whats up.

Jim Rojas
(813) 884-6335