Re: Bosch Panel dilaing

["ABLE1" <royboynospam@xxxxxxxxxxxxx>]

"Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
news:xmyQn.47825$Ak3.38991@xxxxxxxxxxxxxxx
> ABLE1 wrote:
>> Hello all,
>>
>> A friend of mine (another dealer) was having a problem today with a Bosch
>> panel FPD7024.  When he connect to the phone lines and tried to
>> communicate
>> a automated voice would come on the line saying
>>
>> "You must dial a 1 before the area code to complete this call".
>>
>> So he checked and the 1 was there before the 888.  It was dialing pulse
>> so
>> he changed to touch tone same thing.  These are new dedicated phone lines
>> just for the fire panels in a apartment building.  He tried both lines
>> and
>> the same thing.
>>
>> He then programmed in a 3 second delay after the 1 and before the 888 no
>> change.
>>
>> I told him to try and use one of my receivers on a 800 number and the
>> same
>> thing.  He then tried a tenant's number and it worked as it should.
>>
>> He then tried to dial the 888 with his butt set and it worked ok.
>>
>> While running out of solutions I suggested he program a 11888 into the
>> panel.
>>
>> He did this and signals went thru without any problem.
>>
>> Anyone ever experience this before and what would be the cause??
>>
>> Does anyone know if the planets and stars are aligned with bad mojo or
>> something??
>>
>> Weird day.
>>
>> Later,
>>
>> Les
>>
>>
>
> Try a 3 second pause before the 1888...
>
> Make sure the prefix field has no funky characters in it.
>
> If it still doesn't work, give me a call and I can remote access the panel
> to see whats up.
>
> Jim Rojas
> (813) 884-6335

Jim,

He said that while listening in on the line it would go off hook had dial
tone for a few seconds then it would dial.  It was just not either sending
the one(1) or the one(1) was not being heard.

At this point it is working.  He(my friend) is on vacation for a week.  I
will pass on your input and phone number.

Thanks,

Have a good weekend.

Les