Re: EMG (Ripoff) Security of Sarasota

["Robert L Bass" <noreply@xxxxxxxxxxxxxx>]

He's not a customer, just a friend.  The problem is the sales droid probably
didn't break any laws.  He violated professional ethics but unfortunately that's
not a crime.  These guys do this all the time and usually get away with it.  I'm
glad I no longer go out to sell in people's homes.  It was a lot of fun way back
when, but I couldn't tolerate all that nonsense any more, even if I wasn't ill.

There was a guy in CT who used to bad-mouth my little company all the time.
He'd say we ran out CS in the cellar, the garage, an outhouse, whatever.  :^)

Customers would sometimes ask what I thought of "so and so's" alarm company.  I
figured they'd already had an earful so I just said, "They're a competitor.  I'd
rather let them stand or fall on their own merit."  Then I'd go right back to my
presentation.  Care to guess who won most of those bids?

Recently I found out where that salesman is.  He works in sales... for a
distributor.  I bear him no grudge though I don't have much respect for him.

I think it was Churchill who said, "It doesn't take all kinds.  There simply are
all kinds."  :^)

--

Regards,
Robert L Bass

==============================>
Bass Home Electronics
DIY Alarm and Home Automation Store
http://www.bassburglaralarms.com
Sales & Service 941-870-2310
Fax 941-870-3252
==============================>





"nick markowitz" <nmarkowitz@xxxxxxxxx> wrote in message
news:f3cd794b-dc67-4d27-b7ea-c3c332ab5afd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Jan 24, 3:13 am, mleuck <m.le...@xxxxxxxxx> wrote:
> On Jan 23, 11:46 pm, "Robert L Bass" <nore...@xxxxxxxxxxxxxx> wrote:
>
>
>
> > I recently gave a system to a friend of mine for his home. It's a Napco
> > P1632.
> > He decided to have it monitored so he called EMG, a local outfit. They sent
> > a
> > salesman out. The guy told my friend that the Napco system is non-standard
> > and
> > that no central station in the country can monitor it. Then he tried to get
> > him
> > to sign a lease for a "better" system.
>
> > My friend called me while the salesman was still there and told me what he
> > was
> > saying. I said, "Throw him out of the house. He's a liar." The sales guy
> > gets
> > on the phone with me and tries his nonsense line. I told him I've been in
> > the
> > business over 30 years and that he needs to take a hike.
>
> > As my friend threw him out, he kept insisting that no one could monitor the
> > system. Just for fun, my friend called Bob Campbell's favorite firm and
> > asked
> > if they can monitor a Napco P1632. "Of course we can. Would you like to make
> > an appointment...?"
>
> > I contacted the firm Jim recommended and they will have it taken care of in
> > a
> > couple days when I walk him through the programming. Somehow I don't think
> > the
> > boys down at EMG are happy about me. :)
>
> > --
>
> > Regards,
> > Robert L Bass
>
> EMG was half correct, while they were wrong about not being able to
> monitor Napco the DSC panel they would have installed IS a better
> system...

You should have told your customer to also file a complaint with his
state attorney generals office.