Re: Sometimes It Just Doesn't Pay To Be Conscientious

["Doug" <not@xxxxxxxx>]

"Bob La Londe" <nospam@xxxxxxxxx> wrote in message
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> "Robert L Bass" <noreply@xxxxxxxxxxxxxx> wrote in message
> news:WtOdnU3JBPf0pvzWnZ2dnUVZ_rmdnZ2d@xxxxxxxxxxxxxxx
>> "Bob La Londe" wrote:
>>>>
>>>> Why did you even bother going to the site?, you must have known what
>>>> the outcome would be.
>>>>
>>>> Doug
>>>
>>> Legal ass covering.
>>
>> You have no legal obligation to do anything for a customer who bought a
>> panel 5 years ago and is now going with a competitor, competent or not.
>
> No, but it's a type of person who will cause trouble.  All I was doing was
> verifying definitively everything I told them was true and that nobody had
> damaged or tampered with anything.  I did not show them anything, just
> verified that there is no reason their guy could not program the panel
> with zero intervention or assistance from me.
>
>> Don't waste your time on people like that, Bob.  This guy got exactly
>> what he deserves -- a lying, incompetent alarm guy that will treat him
>> exactly the way he treated you.  I didn't even realize that EMG had
>> offices out there... :^)
>
> I am a confrontational type person and when falsely accused of anything I
> pretty much stew over it for days.  I also try to resolve it permanently
> so I never have to deal with it again.  Its not always possible, but I
> try.
>
> I used to teach my techs, "if you have to ask if its good enough, ITS
> NOT!" Same kind of thinking.  Its why I could never be an attorney or a
> design engineer.   Not meaning to insult engineers.

Send him an invoice for the service call

Doug