Re: Honeywell LYNXR-EN Expansion?

[mleuck <m.leuck@xxxxxxxxx>]

On Dec 8, 7:03=A0am, tourman <robercampb...@xxxxxxxxx> wrote:
> On Dec 8, 1:25=A0am, Jim <alarmi...@xxxxxxx> wrote:
>
>
>
> > On Dec 7, 8:48=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
>
> > > On Dec 5, 4:57=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
> > > > RHC: Quite right of course...I said all that assuming he was free a=
nd
> > > > clear of any of the horrid "gotchas" that are often hidden in these
> > > > monitoring contracts through the large companies.=A0However, it als=
o
> > > > begs the question as to why he would allow himself to be hooked in
> > > > that way to begin with, when there all sorts of far more "user
> > > > friendly" companies around.
>
> > > Perhaps because many times those more "user friendly" small companies
> > > that you appear to think walk on water are more likely to go out of
> > > business
>
> > More likely than ..... what?
>
> > A larger company being bought out by another even larger company?
>
> > Granted, just like any trade or industry, small start up companys go
> > out of business pretty often.
>
> > I think Robert would be referring to a smaller company who's been
> > around for some years. Who would you refer someone to? =A0Any large
> > company or a smaller company that's been in business for 10, 15, 20
> > years?
>
> > Some people are highly satisfied with ADT or Brinks or whoever. Simply
> > because they don't know that they could get/have better and are not
> > inclined ( for whatever reason) to seek more. It's only when something
> > occurs that makes them realize that they're getting the mega-company
> > shuffle that the might aspire to obtain better service. Would you
> > suggest that they go to another mega- company or a smaller well
> > established company to obtain more personalized service? Or do you
> > think that the risk of a smaller well establised company going out of
> > business is so great that they should continue to endure the mega-
> > company service or lack thereof?
>
> RHC: Speaking from my own experience, when I started, I used a small
> company in town here for my monitoring services, called VSN. They
> quickly got bought out by SecurityLink, who then got bought out by
> ADT. So by default, I ended up being an ADT dealer myself. Well, I got
> out of that as quickly as I could, but still now use the services of
> another large company. So even a "small dealer" can end up using the
> facilities of a mega company. The difference, and your success or
> failure, is how you treat the client as the dealer.
>
> It's sad but the mega companies have all the resources at their
> disposal to really be the very best in this business, except they
> continually forget one thing in the search for more revenue - service
> quality ! =A0Up here, Rogers Communication is reportedly going into the
> alarm business, since they have massive penetration into the
> residential marketplace with cable service. But they too will fail,
> just as the phone company did years ago, because they don't have the
> experience of running an alarm company,

Companies that specialize in communication have historically done
terrible in the alarm business, (AT&T) same with utility companies
(Westar, Edison Select). Some do well for a while if the parent
company leaves them alone (Westinghouse). Face it Robert, you have
good and bad qualities with large and small companies, you are a small
company so you have your own biases and I have mine on the other side
of the street.

In my opinion most of the anger from the small companies is because
they can't charge the high prices for equipment and monitoring that
they used to, I used to get a ton of takeovers from people who spent
several thousand dollars with a $60-%70 a month monitoring contract
for a basic security system installed by companies here in Dallas,
like Jim says often they didn't know what else was out there.