Re: Honeywell LYNXR-EN Expansion?

[Jim <alarminex@xxxxxxx>]

On Dec 5, 1:24=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
> > Sadly.. no.. Because I dealt with monitronics before this and they
> > didn't allow it either. =A0And my suspicions were confired. =A0For what
> > would cost me personally about 120 dollars in parts to do they want to
> > charge me 420 dollars to do.
>
> > So... if I need a monitored alarm system (for insurance reasons) I
> > guess it is what it is and I have to just bite it...
>
> > Thanks guys.
>
> RHC: Well....no.....there is another option, and a better one to boot.
> Shop around for a small, =A0GOOD (and I stress "good"), independant
> dealer who will provide you a level of ongoing service of a more
> personal nature. Dealing with any large conglomerate guarantees you
> will have service troubles at some point. Big companies are just
> that..BIG...and by their very nature, they aren't set up to care in
> the same way, and to provide the much more personal level of service
> that residential accounts should expect and demand. No one can truly
> say they are happy with any alarm company until you've had to call
> them for service...
>
> You probably wouldn't be fussing with the kind of problem you have now
> if you had a proper dealer to look after you. Just another approach to
> consider

The OP should be sure he wont be breaking any "contract" that he has
with ADT before venturing into any arrangement with someone else.

ie. The OP should find out what obligtions he has to ADT, when the
contract expires, whether it is automatic renewal or if required to
notify ADT within some time frame before the end of the contract. What
are the laws in his state about contract renewals. (Automatic or must
notify) How he should notifiy them or how they are required to notify
him, (certified mail, letter)  Does the equipment belong to him or ADT
etc, etc, etc. After meeting all the obligations when the contract is
up and all the built in pit falls and "gottcha's " are addressed in
advance, ..... then that puts him free and clear to seek to do
business with an alarm company that will give him some personal
service.

How many times have we heard stories about end users having done all
the right things ..... still being harrassed by these Nationals for
payment and balance of contract payment penalties. The customer sends
the cancelation letter to one place and the billing department never
gets the word and makes all kinds of threats. Takes six months for
them to finally go away.

Those "gottcha's" will gettcha every time.