Re: Problem With ADT System - Need Advice

["pyro" <pound.sand@xxxxxxx>]

I am trying to stay as professional as possible but you are an idiot.

I'm not sure where the little burb you work or exist in but your fact are
incorrect. Robert, you seem to be somebody of knowledge in this little world
on the internet but apparently you are just the leader in defending the only
technology to are allowed or can afforded to sell. It is silly to dispute
facts with you, and "I" can with documentation. Your cheap attacks on how
you feel or what you think are embarrassing.

Ok, so lets play in the shallow end of your pool, because apparently you
have no deep end.

Let's say that our minimum wage central station operators is making a
judgment on what they hear... what is your minimum wage central station
operators is making a judgment on? An indicator light that a door contact
has opened or that a motion detector has gone off. Even you have to admit
that motion detectors and door contact false...a lot!

I can tear apart your entire response because it is predicated on your
opinion of your facts. Hey I have a couple of friends that work for ADT.
Come on Robert... everybody messes with the fact and the stats on occasion.
I'm sure if I asked you would give me your top success and brush the losses
under the table.

Your "over the top" attack of Sonitrol is just a blatant attempt to try to
level the playing field.

Ok.. so just for you let's play apple to apples as much as possible...

Central station operators.... Yours  / ours - their not rocket scientists
(although ours do get paid substantially more than minimum.)
Wiring... we all do it, wire is wire
Door contacts... a contact is a contact

Ok what left... Your PIR our Audio Sensor..

PIR's -
They are non intelligent, they are triggered by various environmental
changes, because of this they are know to go off "a lot". Most of the time
when they go off they are not detecting what they were intended to
detect..."the bad guy". So how does YOUR central station know if the
activation is not a false one.. well from what I understand they are
counting on the fact that if it is a "bad guy" then he is going to set off
there stuff to ...right?... hopefully?? If only one goes of then if probably
just a mistake.. right?? ..hopefully?? Oh yeah, assuming it really is a "bad
guy" the PIR is not going off until AFTER they are already in the house or
business. Remember our industry (because of PIR's has a known 90% false
alarm rate. That means only 10% of the time are your door contacts and PIR's
accurately detecting "the bad guy". From experience... and come on admit it,
even central station operators get frustrated with the "more active
accounts" and they "reset" sometimes more than they call the customer or the
police. because they do not want to generate another false call to the
Police.

Audio Sensors -
They are activated by sound (I won't go through the whole explanation right
now). And you are right that sound could be an animal, the mail man, an
alarm clock going off, a bear sh*tting in the woods near by if he is loud
enough. NOW HERE IS THE DIFFERENCE.... Our Central station operator can
listen. they can hear the mail box, the bark and maybe even the fart from
the bear. A lot of times we hear them out side the house / business as they
are making their attempt to break in. Oh wait ...did I say "we hear them"??
Yeah... we hear them.. so we know if is an animal, the mail man, an alarm
clock going off, a bear sh*tting in the woods near by if he is loud enough.
If it is were confidently reset if it is not then we now have a "verified
alarm" that the Police pay attention. The Police can actively use the
information we hear (that they can actively hear) to better address the
incident and use it to their advantage in the apprehension of the criminal.

Ok, so apples to apples everybody makes mistake and nobody is perfect.
Sonitol's technology is and has proven to be better. Come on Robert, you
know he burg system itself does not stop the break in. The burg system does
not prevent the crime. All a burg system really does is prompt the central
station operator to call the Police. The Police will respond faster and with
more patrol cars to a verified alarm faster than a non verified alarm.

So you want to bitch and call Sonitrol Sonatrash all you want... go ahead...
they same can be said about your system but you can not get past the
technology issue. You can not do what Sonitrol does and that "little bit of
difference JUST KILLS YOU.

Best of luck as "king of your internet hill"



"Robert L Bass" <robertbass1@xxxxxxxxxxx> wrote in message
news:3c6dnQmhL_IdfDjYnZ2dnUVZ_q6vnZ2d@xxxxxxxxxxxxxx
>> Ok, lets start slowly for you...
>
> Type as fast as you like.
>
>> Your right Sonitrol is a "listen in technology"
>> that offers "Alarm verification" and as far the
>> Police are concerned this makes the call
>> from a Sonitrol central station a higher priority
>> than if your or any other alarm company...
>
> That is a flat out lie.  In point of fact, Sonitrash is the laughingstock
> of the industry.  Most police consider them the worst offender when it
> comes to false alarms.  Unfortunately, they also miss a greater percentage
> of real emergencies than any other alarm company because their
> "technology" is so flawed.  It also relies on a minimum-wage earning
> operator to make a judgment decision as to whether sounds coming from a
> microphone are being made by a thief, a squirrel in the attic, kids
> playing outside the premises or whatever.
>
>> Your Hitler comment is embarrassing...
>> yes, to you...
>
> Technically, bringing up Hitler or nazism in a thread is the Usenet
> equivalent of tilting a pin-ball game.
>
>> ... if we miss we offer our client up
>> to $5000 in compensation...
>
> Your "guaranty" has more holes in it than Swiss cheese.
>
>> ... documented proof of over 156,000
>> apprehensions the Police have made...
>
> I've heard the fabled Sonitrash sales claims before.  They are total
> fiction.  My favorite was the one the sales droids in Hartford, CT, used
> to repeat.  They would tell prospective customers that "the Hartford
> police department caught 483 [number varied slightly from salesdroid to
> salesdroid] burglars last month.  All but 5 were due to Sonitrash calls."
> Unfortunately, HPD never made 483 burglary arrests in any month in its
> history.  The salesmen were trained to lie about everything right from the
> start.
>
>> 1) What the central operator is listening
>> to is the perimeter of your business or
>> home. What that mean is we have
>> advanced notice of the break in...
>
> Bullfrank!  Your operators don't hear anything until the thief breaks a
> window or kicks in a door.  At that point the system starts dialing the
> phone number of your central station.  An alarm signal is sent in much the
> same manner as every other alarm system. Then and only then does your
> opperator begin to hear anything.  By this time the ptrher alarm company
> operator would be making the notification call.  Your operator would not.
> She sits there listening to a cheap speaker playing sounds picked up by a
> cheap microphone and tries to decide if this is the real thing or not.
> More often than not she gets it wrong, either dispatching on a
> non-emergency or (far worse) cancelling an actual emergency without
> calling anyone.
>
>> What that means is that Sonitrol has
>> the capability of calling the Police... ok are your ready...BEFORE THE
>> BAD
>> GUY GET'S IN...
>
> That is absolute, unmitigated bullfrank.
>
>> Sonitrol has been in business for over
>> 30 years...
>
> Some scams just never seem to die.
>
>